Program Intern

10 BCFS Health and Human Services; Lufkin (TX); On-site; USD 20,664 - 27,552; Full time

Job summary

10 BCFS Health and Human Services in Lufkin, Texas, is looking for a dedicated individual to assist program staff and clients in their preparedness for independent living. Responsibilities include assessing client needs, providing case management support, and linking clients to appropriate resources.

The ideal candidate will work closely with young adults and families at risk, facilitating training classes and supporting them in their transition to adulthood. This role requires a commitment to maintaining confidentiality and following all federal and state guidelines.

Qualifications

• Proof of work eligibility status upon request.
• Pass a pre-employment and criminal background check.
• Students must be enrolled in a graduate level internship course.
• Maintain liability insurance throughout internship.
• Applicants must be authorized to work for any employer in the U.S.

Responsibilities

• Assist program staff and clients in transitioning to independent living.
• Assess clients’ needs and provide emotional support.
• Link clients to available resources and provide case management support.
• Prepare presentations and facilitate groups on mental health topics.
• Manage projects as assigned and report any suspected abuse.

Job description

Job Summary

Assist program staff and clients in support of preparedness for independent living. Services include training classes using activity‑based curriculum to teach independent living skills, and connections to resources needed to transition into adulthood.

Essential Functions

• 1. Assess clients’ needs and provide emotional support and advocacy.
• 2. Link clients to available resources and provide case management support.
• 3. Prepare presentations and facilitate groups that address topics related to mental or behavioral health awareness for community partners, sister programs, schools, parents and youth.
• 4. Connect with young adults and families at‑risk.
• 5. File documentation and enter required data into Salesforce within 72 hours of client service.
• 6. Manage projects as assigned.
• 7. Report any suspected abuse or neglect to the Program Director and all appropriate state and county enforcement agencies.
• 8. Meet all deadlines required by the Program Director and state/federal partners.
• 9. Maintain own schedule for office visits and events.
• 10. Identify and maintain professional relationships with clients and community partners.
• 11. Attend and participate in staff meetings, in‑service training and case consultations.
• 12. Participate in events, resource fairs and activities in the community as assigned.
• 13. Implement BCFS safety protocols including evacuating with youth and other staff in case of an emergency.
• 14. Maintain confidentiality in all areas of the service population and program operations.
• 15. Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with the required dress code, at all times.

Measurable Deliverables

• 1. Meet all federal and state regulatory guidelines and standards that are applicable to this position.
• 2. Meet all service goals for the year to include providing case management to assigned clients per semester.
• 3. Meet with the program director for 1 hour weekly as required by the university.
• 4. Enter all case management sessions, action plans, and 90‑day follow‑ups in Salesforce within 72 hours of client contact.
• 5. Submit monthly reports as specified by the Program Director.
• 6. Present final research project to the program team during case consultation.
• 7. Demonstrate the ability to:
  • a. Respond sensitively and competently to the service population’s cultural and socio‑economic characteristics.
  • b. Communicate effectively in writing and verbally in English.
  • c. Work in a fast‑paced environment.
  • d. Maintain computer literacy required to meet the responsibilities of the position.
  • e. Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
  • f. Travel as needed.
• 8. Other job duties as assigned per grant requirements.

Requirements

• 1. Provide proof of work eligibility status upon request.
• 2. Pass a pre‑employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
• 3. Students are expected to be enrolled in a graduate level internship/practicum course throughout the duration of their internship experience(s).
• 4. Maintain liability insurance throughout their internship/practicum experience(s).
• 5. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

EEO Statement

In accordance with TitleVII of the Civil Rights Act of1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act(ADEA), and the Americans with Disabilities Act(ADA)), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.