Program Integration Director

HCA Healthcare; Brentwood (TN); On-site; USD 110,000 - 150,000; Full time

Job summary

HCA Healthcare in Brentwood, TN seeks a Program Integration Lead to drive the integration of hospital-based provider services into our operations. The role serves as the primary liaison between hospital leadership and service line leadership, ensuring alignment, readiness, and successful execution from site activation through stabilization.

The Lead will plan and execute integration strategies, coordinate monthly operating reviews, design workflows, monitor timelines and deliverables, and travel

Qualifications

• Bachelor’s degree is required.
• 5+ years of experience in healthcare operations, program implementation, and project management.
• Advanced Excel and PowerPoint proficiency.
• Strong organizational, communication, and stakeholder management skills.

Responsibilities

• Plan and execute integration strategies across hospital and service line operations.
• Align hospital, division, and group operations with HBS operating models and performance metrics.
• Coordinate Monthly Operating Reviews (MORs), touchpoints, and integration meetings across hospital, division, and group levels.
• Design, implement, and refine processes and workflows to enhance provider experience and operational efficiency.
• Develop and monitor integration plans, timelines, and deliverables; identify risks and implement mitigation strategies.
• Travel to hospital sites for integration activities and training.

Skills

Project management

Stakeholder management

Communication

Organizational skills

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

We are seeking a Program Integration Lead to join HCA Healthcare, a leading provider of healthcare services, to drive integration of hospital‑based provider services into our operations.

Benefits

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long‑term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
• Family support through fertility and family building benefits with Progyny and adoption assistance.
• Referral services for child, elder and pet care, home and auto repair, event planning and more
• Consumer discounts through Abenity and Consumer Discounts
• Retirement readiness, rollover assistance services and preferred banking partnerships
• Education assistance (tuition, student loan, certification support, dependent scholarships)
• Colleague recognition program
• Time Away From Work Program (paid time off, paid family leave, long‑ and short‑term disability coverage and leaves of absence)
• Employee Health Assistance Fund that offers free employee‑only coverage to full‑time and part‑time colleagues based on income.

Note: Eligibility for benefits may vary by location.

Job Summary and Qualifications

The Program Integration Lead is responsible for the integration of hospital‑based provider services into both hospital operations and service line organizational structure. This role acts as the primary liaison between hospital leadership and service line leadership, ensuring alignment, operational readiness, and successful execution of strategic initiatives from announcement of site activation through stabilization phases. The Lead is onsite during the integration phase for new programs in the Hospital Based Services organization which includes emergency medicine, hospital medicine, intensive care, anesthesia, pathology, and radiology.

Position Summary

• Plan and execute integration strategies across hospital and service line operations.
• Align hospital, division, and group operations with HBS operating models and performance metrics.
• Coordinate Monthly Operating Reviews (MORs), touchpoints, and integration meetings across hospital, division, and group levels.
• Design, implement, and refine processes and workflows to enhance provider experience and operational efficiency.
• Develop and monitor integration plans, timelines, and deliverables; identify risks and implement mitigation strategies.
• Ensure compliance with organizational standards and regulatory requirements.
• Assess, develop, and monitor the implementation plans, timelines, and deliverables. Monitor progress, identify risks, and implement mitigation strategies.
• Travel to hospital sites for integration activities and training.
• Must be familiar with healthcare concepts, practices, and procedures as it relates to providers in hospital‑based services.
• Maintain effective team relationships related to credentialing, scheduling, and compensation platforms, holding them accountable for contractual delivery.
• Build, communicate, and continuously refine a vision and strategy for how we efficiently deliver hospital‑based services and build loyalty for our services.
• Identify, recommend, and advocate for process and technology improvements to standardize and improve how we engage with our providers through engagements with IT and other relevant partnerships.
• Build a culture of high performance, customer focus, and continuous improvement through transparent leadership.

Job Qualifications

• Bachelor’s degree required.
• 5+ years of experience in healthcare operations, program implementation, and project management.
• Advanced Excel and PowerPoint proficiency.
• Strong organizational, communication, and stakeholder management skills.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.