Program Experience Researcher: Educational Insights

Western Governors University; Salt Lake City (UT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Bonuses

Health benefits

Tuition discount

Retirement plan

Flexible time off

Job summary

Western Governors University seeks a Program Experience Researcher to lead studies evaluating student experiences, outcomes, and program effectiveness. You design mixed-methods research, translate findings into actionable insights, and partner with cross-functional teams to inform curriculum and program development.

The role emphasizes ethical research practices, data confidentiality, and collaboration with faculty and analysts to support evidence-based improvements and strategic goals.

Qualifications

• Strong knowledge of research design, methodology, and data collection techniques.

Responsibilities

• Designs and implements research studies focused on program experience and improvement opportunities.
• Develops qualitative and quantitative methodologies for data collection, analysis, and reporting.
• Conducts program evaluation to measure learning outcomes and engagement.
• Performs needs assessments and gap analyses to identify learner experience discrepancies.
• Benchmarks program performance against internal goals and industry standards.
• Interprets research findings to surface actionable insights and recommendations.
• Collaborates with academic departments, faculty, instructional designers, and analysts to apply insights.

Skills

Research design

Quantitative methods

Qualitative methods

Data analysis

Program evaluation

Cross-functional teams

Ethical research

Communication skills

Education research

Education

Bachelor's degree in Education, Psychology, Social Sciences, or related field

Master’s degree or Ph.D. in Education, Research Methods, Psychology, Social Sciences, or related field

Tools

NVivo

SPSS

R

Job description

Western Governors University seeks a Program Experience Researcher to lead studies evaluating student experiences, outcomes, and program effectiveness. You design mixed-methods research, translate findings into actionable insights, and partner with cross-functional teams to inform curriculum and program development.

The role emphasizes ethical research practices, data confidentiality, and collaboration with faculty and analysts to support evidence-based improvements and strategic goals.