Strategic Operations & Programs Lead

WGU; Salt Lake City (UT); Hybrid; USD 75,000 - 113,000; Full time

Benefits offered by this job

Bonuses

Medical, dental, vision insurance

Tuition assistance

Wellbeing program

Paid time off

Job summary

Western Governors University (WGU) seeks a Strategic Operations Program Manager for the School of Education to drive strategic projects that improve student outcomes and operational effectiveness. You will align programs with university goals, optimize resource allocation, and partner with diverse stakeholders to deliver measurable results.

You will report to the Senior Manager, Strategic Operations and collaborate across colleges to support the student journey, retention, and satisfaction while

Qualifications

• Master's degree in a related area.
• 4+ years of related experience planning and implementing strategic initiatives.
• In lieu of a master’s degree, a bachelor’s degree + 7 years of relevant experience may be considered.

Responsibilities

• Manage implementation, change, and strategic projects for the School of Education.
• Act as a liaison between academic program leaders, the college, and university stakeholders.
• Facilitate organizational change through stakeholder engagement and readiness activities.
• Lead process improvement initiatives including process mapping and documentation.
• Coordinate cross-functional WSE initiatives and monitor success measures.
• Provide guidance on portfolio, program, and project management practices.

Skills

Leadership

Data analysis

Stakeholder management

Change management

Communication

Project management

Systems thinking

Education

Master's degree in a related area

Bachelor's degree + 7 years experience (in lieu of master's)

Tools

Portfolio management

Job description

Western Governors University (WGU) seeks a Strategic Operations Program Manager for the School of Education to drive strategic projects that improve student outcomes and operational effectiveness. You will align programs with university goals, optimize resource allocation, and partner with diverse stakeholders to deliver measurable results.

You will report to the Senior Manager, Strategic Operations and collaborate across colleges to support the student journey, retention, and satisfaction while