Program Excellence Coordinator — Remote Quality & Training

I Am Boundless; Independence Township (OH); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

401(k) Matching after six months

Paid time off (5 weeks)

Medical insurance

Dental, Vision, Wellness options

FSA and DCA

Job summary

I Am Boundless, a nonprofit serving individuals with intellectual and developmental disabilities in Ohio, seeks a Program Excellence Coordinator to enhance the quality of behavioral health and residential services. You will provide direct support, oversight, and training across programs, collaborating with clinical staff and leadership.

The role requires a bachelor’s degree in a human services field and 2+ years in IDD or behavioral health, with strong regulatory knowledge and a drive for

Qualifications

• Strong communication, organizational, and time management skills.
• Ability to train staff on rights, trauma-informed care, and regulatory standards.
• Experience with compliance and quality initiatives preferred.

Responsibilities

• Provide direct support, oversight, and training to enhance service quality.
• Collaborate with program, clinical, and leadership teams across locations.
• Promote best practices, implement quality improvement initiatives, and ensure regulatory compliance.

Skills

Communication

Organizational skills

Training others

Quality improvement

Independent worker

Education

Bachelor’s degree in psychology, social work, education, or human services

Job description

I Am Boundless, a nonprofit serving individuals with intellectual and developmental disabilities in Ohio, seeks a Program Excellence Coordinator to enhance the quality of behavioral health and residential services. You will provide direct support, oversight, and training across programs, collaborating with clinical staff and leadership.

The role requires a bachelor’s degree in a human services field and 2+ years in IDD or behavioral health, with strong regulatory knowledge and a drive for