Program Engineer: Product Implementation & Automation (Hybrid)

SageSure; Grand Rapids (MI); Hybrid; USD 85,000 - 120,000; Full time

Job summary

SageSure is hiring a Program Engineer to help implement, test, and maintain insurance product configurations. You will troubleshoot issues, support automation initiatives, and ensure alignment between business goals and tech delivery.

The role requires 3–4 years of quantitative/technical experience, strong Excel and SQL skills, and the ability to work in a hybrid, distributed environment with occasional travel (10–15%).

Qualifications

• Bachelor's degree in Business, Actuarial Science, Computer Science, Mathematics, Engineering, or a related field.
• 3–4 years of experience in a quantitative, analytical, technical, or similar role.
• Strong analytical and problem-solving skills with exceptional attention to detail.
• Intermediate proficiency with Microsoft Excel.
• Applied knowledge of SQL, T-SQL, XML, JSON, HTML, or similar technologies.
• Experience interpreting data, validating outputs, and identifying discrepancies or opportunities for improvement.
• Ability to manage multiple priorities, work independently, and meet deadlines in a fast-paced environment.
• Strong written and verbal communication skills, including the ability to communicate effectively with both technical and non-technical audiences.
• Interest in process optimization, automation, and continuous improvement.
• Ability to work effectively in a hybrid and geographically distributed environment, collaborating with stakeholders across multiple teams, locations, and time zones, and willingness to travel periodically (approximately 10--15%) for team meetings, office visits, offsites, and company events.

Responsibilities

• Support the implementation, enhancement, maintenance, and ongoing optimization of insurance products and product configurations.
• Execute product testing, regression testing, and validation activities to ensure product accuracy, functionality, and quality.
• Investigate, troubleshoot, and resolve product-related issues, partnering with internal stakeholders to identify root causes and implement solutions.
• Assist in identifying operational inefficiencies and support automation initiatives that improve accuracy, scalability, and team productivity.
• Analyze system behavior, business requirements, and product functionality to ensure alignment between business objectives and technical implementation.
• Serve as a technical resource for internal teams by responding to product support inquiries and helping stakeholders understand system functionality and product behavior.
• Create and maintain technical documentation, testing artifacts, process documentation, and implementation materials.
• Collaborate with Product, Engineering, Operations, and Quality Assurance teams to support successful product delivery and continuous improvement efforts.
• Participate in cross-functional discussions, workshops, and working sessions through a combination of virtual collaboration and in-person engagement.
• Build strong working relationships with stakeholders across multiple teams, locations, and time zones to drive effective problem-solving and execution.
• Support special projects and strategic initiatives as business needs evolve.

Skills

Analytical thinking

Excel

SQL/T-SQL

Data interpretation

Communication

Time management

Process optimization

Hybrid collaboration

Education

Bachelor's degree

Tools

Visual Studio Code

GitLab

VBA

Job description

SageSure is hiring a Program Engineer to help implement, test, and maintain insurance product configurations. You will troubleshoot issues, support automation initiatives, and ensure alignment between business goals and tech delivery.

The role requires 3–4 years of quantitative/technical experience, strong Excel and SQL skills, and the ability to work in a hybrid, distributed environment with occasional travel (10–15%).