Program Director (Veteran Outreach)

The Fedcap Group; Augusta (ME); On-site; USD 65,000 - 69,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Flexible Spending Account

Wellness Program

Job summary

Easterseals Maine, affiliated with The Fedcap Group, is seeking a Program Director (Veteran Outreach) in Augusta, ME, to lead Veterans Forward - Maine IVTP and its statewide re-entry operations. The role supervises two specialists and a data analyst, with a caseload as needed, ensuring adherence to SOW, reporting, and facility access policies.

You will supervise staff, manage program quality, coordinate with partners, and ensure high-quality services across pre-release and post-release settings

Qualifications

• Minimum of 5 years in workforce development, veteran services, or related fields.
• Strong ability to engage participants with multiple barriers while maintaining boundaries and confidentiality.
• Driver's license and ability to travel statewide, including correctional facilities.

Responsibilities

• Supervise two Veteran Outreach & Employment Specialists; oversee operations across Maine.
• Ensure services align with US DOL-VETS SOW and reporting requirements.
• Manage grant compliance, data quality, and partnerships across pre-release to post-release services.
• Assign Employment Specialists to facilities and communities statewide.

Skills

Participant engagement

Case management

Documentation

Travel statewide

Microsoft Office

Communication skills

Education

High school diploma or GED

Associate/Bachelor's in related field

Tools

Case-management systems

Job description

Job Description

Position Title: Program Director (Veteran Outreach)

Location: 14 Gabriel Drive, Augusta, ME 04330 (frequent travel required)

Reports to: Director of Military and Veteran Services

Compensation: $65,000 - $69,000/yr

About Easterseals Maine

Easterseals Maine delivers education, workforce development, health, and economic development programs that empower people across the state—including individuals with disabilities, military service members and families, veterans, people with mental health challenges, and others facing systemic barriers.

Easterseals Maine is an affiliate of The Fedcap Group — a global nonprofit organization dedicated to advancing economic mobility, workforce development, education, and health through innovative, evidence-based solutions. Serving more than 332,000 people annually across the United States, Canada, the United Kingdom, and Australia, The Fedcap Group partners with government, employers, healthcare organizations, educational institutions, and community leaders to improve lives and strengthen communities.

Position Summary

As Program Director for Easterseals Maine, you will lead the implementation and operation of Veterans Forward - Maine IVTP, a statewide employment-focused re-entry program serving eligible incarcerated and formerly incarcerated veterans. The position is responsible for program operations, staff supervision, performance management, grant compliance, partner coordination, data quality, and continuous quality improvement across the pre-release-to-post-release service continuum.

You will supervise two (2) Veteran Outreach & Employment Specialists and is supported by one (1) Data and Quality Analyst. Additionally, you will carry a caseload as operationally necessary. Therefore, you will need to be competent to fulfill all duties of an Employment Specialist. You will ensure that services are delivered consistently with the approved US DOL-VETS Statement of Work, VGRS reporting requirements, Easterseals Maine policies, and correctional facility access and safety requirements.

The Program Director is supervised by the Director of Military and Veteran Services.

Key Responsibilities

• High school diploma or GED (required)
  • Minimum five (5) years of experience in workforce development, veteran services, corrections/reentry, case management, employment services, peer support, community outreach, or a related field. (required)
  • Strong ability to engage participants facing multiple barriers and maintain professional boundaries, confidentiality, and accurate documentation. (required)
  • Valid driver's license, reliable transportation, and ability to travel statewide, including correctional facilities. (required).
• Veteran of the United States Armed Forces or National Guard.
  • Associate or bachelor's degree in human services, workforce development, criminal justice, social services, or a related field preferred.
  • Experience working with justice-involved veterans or people returning from correctional settings.
  • Experience with Maine CareerCenters/JVSG, VA/VJO, SSVF, housing programs, apprenticeship, or employer development.
  • Experience using case-management and workforce reporting systems.
  • Training in military cultural competency, crisis response, suicide prevention, or Mental Health First Aid.
• Program Leadership and Operations
  • Staff Supervision and Performance Management
  • Grant Performance and Continuous Quality Improvement
  • Program Quality Assurance and Data Integrity
  • Participant Service Oversight
  • Partnerships, Employer Engagement, and Institutional Coordination
  • Grant Compliance, Reporting, and Fiscal Coordination
  • Deliver services both in prisons and jails (pre-release), and in the community (post-release) statewide in Maine.
  • Assign Employment Specialists to various facilities and in the community for services.

Knowledge, Skills & Abilities

• Ability to work independently in carceral institutional and community settings.
  • Veteran and military culture; reentry and employment barriers; career coaching; job development and employer engagement; supportive-service coordination; documentation and case management; motivational engagement; public speaking/group facilitation.
  • Technology use skills including Microsoft Office Suite, case-management systems, desktop, laptop, mobile devices.
  • Regular travel to correctional facilities, Veterans Forward service sites, CareerCenters, partner agencies, employer locations, hiring events, and participant appointments statewide.
  • Reliable transportation and regular statewide travel is required (Mileage reimbursement is provided for work-related travel from assigned work locations).
  • Ability to comply with correctional-facility security, access, dress, conduct, and scheduling requirements.
  • Occasional evening or weekend work may be required.

Why Join Easterseals Maine

Join Easterseals Maine and experience The Power of Possible. Be part of a mission-driven organization creating opportunities for individuals facing barriers to economic well-being. Every day, we open doors to economic mobility and stronger communities through education, workforce development, health, and economic development.

Benefits

• Medical, Dental & Vision | Life/AD&D & Long-Term Disability | Flexible Spending Account (FSA) | Commuter Benefits | 403(b) | Wellness Program
• May vary by location and business unit.

The Fedcap Group is an Equal Opportunity Employer and is committed to fostering a diverse, inclusive, and respectful workplace. We provide equal employment opportunities to all employees and applicants and prohibit discrimination and harassment of any kind based on race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity or expression, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.