Program Director, Trauma-Informed Youth Healthcare Pathways

The New Jewish Home Career Center; New York (NY); On-site; USD 90,000 - 110,000; Full time

Job summary

The New Jewish Home Career Center’s SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of the CRED NYC program across multiple sites in Manhattan and the Bronx. The role oversees daily operations and a multidisciplinary team while aligning with trauma-informed, equity-centered workforce development.

This full-time position reports to SkillSpring Senior Director, liaises with the NYC DYCD, and drives outreach, training, case management, internships,

Qualifications

• Experience managing workforce programs for youth facing barriers such as violence, housing instability, and unemployment.
• Ability to supervise a multi-disciplinary team and liaise with government agencies.

Responsibilities

• Lead the design, coordination, and execution of all CRED NYC program components, including outreach, healthcare training, career readiness, case management, clinical internships, and placement.
• Supervise and support a multidisciplinary team of case managers, training instructors, job developers, outreach specialists, and mental health professionals.
• Serve as the primary liaison to DYCD, ensuring compliance with all contractual requirements, performance benchmarks, and reporting standards.
• Oversee data systems, monitor participant progress, and drive quality improvement through regular review of metrics, case conferencing, and stakeholder feedback.
• Partner with SkillSpring’s Senior Director and TNJH’s Development, Finance, and HR teams to support program integration, fundraising, budgeting, and compliance.
• Cultivate and maintain strategic relationships with employer partners, training providers (including Lehman College), and community-based organizations such as East Side House Settlement and Fair Futures.
• Represent SkillSpring in high-level meetings with DYCD, TNJH leadership, elected officials, and funders; attend workforce convenings, peer learning networks, and CRED NYC cohort gatherings.
• Support curriculum development across key areas including trauma-informed practice, eldercare, professional skills, and participant empowerment.
• Contribute to strategic planning and fundraising by supporting proposal development and government grant renewals.
• Maintain a flexible schedule including occasional evenings and weekends to accommodate community outreach, employer engagement, and special events.
• Ensure a culturally responsive and inclusive environment for participants and staff.

Job description

The New Jewish Home Career Center’s SkillSpring program seeks a dynamic, mission-driven Program Director to lead the implementation of the CRED NYC program across multiple sites in Manhattan and the Bronx. The role oversees daily operations and a multidisciplinary team while aligning with trauma-informed, equity-centered workforce development.

This full-time position reports to SkillSpring Senior Director, liaises with the NYC DYCD, and drives outreach, training, case management, internships,