Program Director, Supportive Housing Services

Help USA; New York (NY); On-site; USD 90,000 - 125,000; Full time

Job summary

Help USA is seeking a Program Director to manage the HELP One Building C supportive housing program in Brooklyn, overseeing day-to-day operations for 48 units. You will supervise service staff, coordinate with funding agencies, and ensure programs meet targets and deliver quality services.

This leadership role requires a Master’s degree (LMSW preferred) and at least three years of case management plus three years of management experience, with a focus on homeless or at-risk populations and

Qualifications

• Master’s degree required; LMSW preferred.
• At least three years’ experience in case management and at least three years’ management experience.
• Experience working with homeless and/or at-risk populations preferred.
• Experience working with rental assistance programs and other housing subsidies preferred.
• Excellent interpersonal and verbal communication skills.
• Excellent organizational skills.
• Computer literacy, particularly with Microsoft Office applications.

Responsibilities

• Direct supervision of social services staff.
• Coordinate with DSS/ HRA or other tenant referral sources to verify tenant eligibility and provide support for ongoing maintenance of benefits.
• Liaison with the Property Manager and with security and maintenance staff to facilitate the safety and well-being of all tenants.
• Develop a strong relationship with community agencies and local community groups (i.e., Community Boards, Police Precincts, local service providers, community groups, etc.).
• Timely completion and submission of all program reports.
• Ensure the integrity of the AWARDS case management system and all other program records.
• Liaison with community leaders, businesses, and neighborhood-based organizations, developing additional program resources when appropriate.
• Liaison with all funding agencies to ensure programs are meeting all required program targets.

Skills

Case management

Staff supervision

Budgeting

Program management

Interpersonal communication

Community liaison

Microsoft Office

Education

Master’s degree

LMSW preferred

Tools

AWARDS case management system

Microsoft Office

Job description

Help USA is seeking a Program Director to manage the HELP One Building C supportive housing program in Brooklyn, overseeing day-to-day operations for 48 units. You will supervise service staff, coordinate with funding agencies, and ensure programs meet targets and deliver quality services.

This leadership role requires a Master’s degree (LMSW preferred) and at least three years of case management plus three years of management experience, with a focus on homeless or at-risk populations and