Program Director - OSP Engineering

Network Connex; Downers Grove (IL); On-site; USD 120,000 - 170,000; Full time

Job summary

Network Connex in Downers Grove, IL seeks a Program Director to oversee a broad portfolio of programs, ensuring delivery to the highest quality standards. The role requires strategic vision, strong leadership, and the ability to guide managers and teams across multiple projects.

The ideal candidate will bring extensive telecom industry experience, robust budgeting and performance analytics skills, and a proven track record of improving procedures and outcomes in a fast-paced environment.

Qualifications

• Proven experience as program director or in a managerial role.
• Extensive telecommunications industry experience.
• Strong program management techniques and methods.
• Excellent communication and leadership skills.

Responsibilities

• Initiate and set goals for programs aligned with strategic objectives.
• Plan programs with milestones, deadlines, and processes.
• Develop or approve budgets and operations.
• Monitor performance and determine need for improvements.
• Supervise managers and teams to resolve complex problems.
• Ensure adherence to legal guidelines and internal policies.
• Keep senior management informed with detailed reports.

Skills

Program management

Leadership

Strategic planning

Data analysis

Budgeting

MS Office

Basecamp

Communication

Problem solving

Telecom industry knowledge

Education

Bachelor's or Master's degree in Business, Engineering, Construction Management, or related field

Tools

Basecamp

MS Project

Job description

Job Summary

The Program Director will supervise a wide range of programs responsible for the delivery and overall success of each program. You will supervise managers and inform management on progress and performance. The Program Director must have a broad knowledge of project and program management principles, they must have a strategic mindset, as well as be able to lead and develop their teams. The Program Director's goal is to ensure every project and program will be delivered successfully to the highest possible quality of the organization.

Job Duties and Responsibilities

• Initiate and set goals for programs according to the strategic objectives of the organization
• Plan the programs from start to completion involving deadlines, milestones, and processes
• Develop or approve budgets and operations
• Devise evaluation strategies to monitor performance and determine the need for improvements
• Supervise all program and project managers involved to provide feedback and resolve complex problems
• Discover ways to enhance efficiency and productivity of procedures and people
• Apply change, risk and resource management principles when needed
• Read reports prepared by managers to determine progress and issues
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Keep senior management informed with detailed and accurate reports or presentations

Job Knowledge, Skills, and Abilities

• Proven experience as program director or other managerial position
• Extensive experience within the telecommunications industry
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting and budgeting
• Working knowledge of MS office and program management software (e.g. Basecamp, MS Project etc.)
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills

Education and Experience

• Bachelor's or Master's degree in Business, Engineering, Construction Management, or related field

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.