Program Director - OSP Engineering

Network Connex; Atlanta (GA); On-site; USD 120,000 - 180,000; Full time

Job summary

Network Connex is seeking a Program Director to oversee diverse programs, guiding managers and reporting progress to leadership. This role requires strategic thinking, strong leadership, and a track record in program management within telecommunications.

The incumbent will set program goals, plan milestones, manage budgets, monitor performance, and ensure compliance with legal and internal policies while delivering high-quality results across all programs.

Qualifications

• Experience as program director or manager.
• Extensive telecom industry experience.
• Strong understanding of project/program management techniques.
• Knowledge of performance evaluation metrics.
• Experience in data analysis, reporting and budgeting.
• Proficient with MS Office and project management tools like Basecamp.
• Strategic business acumen.
• Strong organizational and leadership skills.
• Analytical mindset and problem-solving abilities.
• Excellent communication skills.

Responsibilities

• Initiate and set goals for programs aligned with strategic objectives.
• Plan programs from start to finish with deadlines, milestones, and processes.
• Develop or approve budgets and operations.
• Devise evaluation strategies to monitor performance and drive improvements.
• Supervise all program and project managers to provide feedback and resolve issues.
• Identify ways to increase efficiency and productivity.
• Apply change, risk and resource management principles as needed.
• Read reports from managers to track progress and issues.
• Ensure program operations adhere to legal guidelines and internal policies.
• Report progress to senior management with detailed updates.

Skills

Program management

Telecommunications industry

Performance metrics

Data analysis

Budgeting

Leadership

Communication skills

Strategic thinking

Problem-solving

MS Office

Education

Bachelor's or Master's degree in Business, Engineering, Construction Management, or related field

Tools

Basecamp

MS Project

Job description

Job Summary

The Program Director will supervise a wide range of programs responsible for the delivery and overall success of each program. You will supervise managers and inform management on progress and performance. The Program Director must have a broad knowledge of project and program management principles, they must have a strategic mindset, as well as be able to lead and develop their teams. The Program Director's goal is to ensure every project and program will be delivered successfully to the highest possible quality of the organization.

Job Duties and Responsibilities

• Initiate and set goals for programs according to the strategic objectives of the organization
• Plan the programs from start to completion involving deadlines, milestones, and processes
• Develop or approve budgets and operations
• Devise evaluation strategies to monitor performance and determine the need for improvements
• Supervise all program and project managers involved to provide feedback and resolve complex problems
• Discover ways to enhance efficiency and productivity of procedures and people
• Apply change, risk and resource management principles when needed
• Read reports prepared by managers to determine progress and issues
• Ensure program operations and activities adhere to legal guidelines and internal policies
• Keep senior management informed with detailed and accurate reports or presentations

Job Knowledge, Skills, and Abilities

• Proven experience as program director or other managerial position
• Extensive experience within the telecommunications industry
• Thorough understanding of project/program management techniques and methods
• Excellent Knowledge of performance evaluation techniques and key metrics
• Outstanding knowledge of data analysis, reporting and budgeting
• Working knowledge of MS office and program management software (e.g. Basecamp, MS Project etc.)
• A business acumen with a strategic ability
• Excellent organizational and leadership skills
• An analytical mindset with great problem-solving abilities
• Excellent communication skills

Education and Experience

• Bachelor's or Master's degree in Business, Engineering, Construction Management, or related field

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer
• Must be able to lift up to 15 pounds at times

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.