Program Director – Integrated Care for Homeless Services

JWCH Institute, Inc.; Los Angeles (CA); On-site; USD 118,170 - 127,256; Full time

Benefits offered by this job

Health premiums allowance

Health Savings Account funding

Paid time off & 13 holidays

401(k) profit sharing plan

Disability & Life insurance

Job summary

JWCH Institute, Inc. in Los Angeles, CA, seeks a Program Director-LCSW to lead the LAG RCC program, coordinating clinical, operational, and financial functions to deliver holistic care for individuals experiencing homelessness.

The role requires overseeing medical and behavioral health integration, supervising staff, and ensuring contract obligations with DHS are met. Responsibilities include guiding multidisciplinary teams, developing policy, reporting, staff trainings, and community engagement

Qualifications

• Current Licensed Clinical Social Worker (LCSW) or equivalent licensure in a behavioral health discipline (e.g., LMFT)
• Minimum of 3–5 years of leadership experience in a healthcare, behavioral health, or social services setting
• Demonstrated experience or knowledge in medical, human, social, and/or behavioral health services, with a particular focus on homeless and/or low-income underserved individuals
• Proven expertise in working collaboratively with interdisciplinary teams
• Sound understanding of the effects of trauma on behavioral and medical conditions
• Proficiency in working with diverse socio-economic, ethnic, and cultural backgrounds among clients, patients, and staff
• Experience working in multi-disciplinary, preferably a team of Social Workers, Nursing professionals, and operations staff
• Excellent and strong communication skills that cultivates an efficient and effective team and organizational culture
• Have a strong understanding of the homelessness crisis and policy occurring in Los Angeles, CA
• Strong time management and organizational skills
• Possess a valid California Driver's License

Responsibilities

• Provide overall planning, coordination, and leadership of operational, clinical, and financial functions of the LAG/RCC
• Oversee integration of medical services, behavioral health interventions, support services, and ICMS to deliver holistic care
• Provide administrative oversight for support staff and collaborate with interdisciplinary care team
• Communicate programmatic goals to multidisciplinary staff
• Develop and implement program goals, policies, procedures, and reporting tools
• Foster a cohesive team and interdisciplinary approach to high-quality, cost-effective care
• Collaborate with COO and RCC Program Director to enhance provider efficiency
• Participate in regular coordination meetings with LAG RCC program and H4H staff
• Engage in community outreach and relevant service organizations
• Monitor patient satisfaction and respond per policies and DHS protocols
• Ensure services align with DHS outcome measures
• Recruit staff, conduct evaluations, schedule health clearances, and conduct competency assessments
• Review timesheets and lead monthly staff meetings
• Address corrective actions after audits
• Fulfill other duties as required

Skills

LCSW licensure

Leadership experience

Interdisciplinary teamwork

Trauma-informed care

Communication skills

Time management

Cultural competence

Policy understanding (LA homelessness)

Driver's license (CA)

Education

Licensed Clinical Social Worker (LCSW)

Job description

JWCH Institute, Inc. in Los Angeles, CA, seeks a Program Director-LCSW to lead the LAG RCC program, coordinating clinical, operational, and financial functions to deliver holistic care for individuals experiencing homelessness.

The role requires overseeing medical and behavioral health integration, supervising staff, and ensuring contract obligations with DHS are met. Responsibilities include guiding multidisciplinary teams, developing policy, reporting, staff trainings, and community engagement