Program Director, Housing & Recovery Services Leader

MHA (Mental Health Association); Chicopee (MA); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Family Leave

Long Term Disability

Job summary

The Program Director at MHA oversees daily operations of multiple housing programs, providing leadership, supervision, and strategic direction to ensure recovery-oriented, trauma-informed, and person-centered services.

This role partners with funders, maintains budgets, drives program development, and ensures compliance with licensing and accreditation. A strong candidate will mentor staff, build community relationships, and advance Housing First principles.

Qualifications

• Requires high school diploma or equivalent; bachelor's degree preferred.
• Minimum 5 years of supervisory experience in housing, homelessness, or tenancy preservation.
• Lived experience of homelessness and/or recovery preferred.
• Bilingual/Bicultural candidates encouraged to apply.
• Strong leadership, communication, and organizational skills; able to manage multiple programs and teams.

Responsibilities

• Provide clinical and administrative leadership to Program Supervisors.
• Oversee daily operations of multiple housing programs in alignment with Housing First and harm-reduction principles.
• Review and approve participant assessments, referrals, placements, and support needs.
• Monitor program budgets and ensure responsible fiscal management.
• Ensure accurate documentation to meet licensing, funding, and CARF accreditation requirements.
• Oversee staff hiring, training, performance evaluations, supervision, and professional development.
• Coordinate with funders and external stakeholders; participate in audits, site visits, and program reviews.
• Lead the implementation of new programs and major program changes with senior leadership.
• Build and maintain partnerships with state and local agencies to support program success.

Skills

Leadership

Communication

Organizational skills

Staff supervision

Budget management

Bilingual/Bicultural

Program development

Multisite program oversight

Housing First principles

Trauma-informed care

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

The Program Director at MHA oversees daily operations of multiple housing programs, providing leadership, supervision, and strategic direction to ensure recovery-oriented, trauma-informed, and person-centered services.

This role partners with funders, maintains budgets, drives program development, and ensures compliance with licensing and accreditation. A strong candidate will mentor staff, build community relationships, and advance Housing First principles.