Program Director- Home Based Team

Brockton Area Multi-Servi; Brockton (MA); On-site; USD 73,000 - 77,000; Full time

Benefits offered by this job

Health insurance

403B retirement plan

Paid time off

Holidays

Training/CEUs

Wellness programs

Employee assistance program

Job summary

BAMSI is seeking a Program Director for the Home-Based Team in Brockton, MA. This role leads daily clinical, operational, and administrative functions to deliver high-quality CBHI and Wraparound services to youth and families.

You will supervise staff, manage budgets, and collaborate with schools, DCF, DMH, and other partners to align programs with mission-driven outcomes. A MA license and MS degree are required.

Qualifications

• Master's Degree in a Social Sciences or related field required.
• Current Massachusetts licensure required (LMHC/LICSW/LMFT/LADC).
• 3–5 years of experience with youth with SED and their families; supervisor experience.
• Experience with trauma, PTSD, anxiety, mood disorders, addiction, and DV.

Responsibilities

• Interview, hire, orient, and train new staff.
• Provide weekly supervision and facilitate monthly team meetings.
• Collaborate with BAMSI programs on community events and staff training.
• Oversee CBHI services and related programs (IHT, TM, PSB-CBT).
• Maintain program budgets and monitor billable activity.
• Act as a liaison with schools and state agencies; participate in external meetings.
• Maintain on-call rotation and ensure safety/compliance.

Skills

Leadership

Supervision

Staff development

Clinical oversight

Wraparound/CBHI

Education

Master's Degree in Social Sciences

Massachusetts licensure (LMHC/LICSW/LMFT/LADC)

Tools

EHR systems

MS Office

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Director- Home Based Team

CSA-Community Services Agency Brockton, MA, US

3 days ago Requisition ID: 3657

Salary Range: $72,600.00 To $76,960.00 Annually

Program Director – Home-Based Team (HBT)

Location: 300 Battles Street, Brockton, MA
Hours: Full-Time
Salary Range: $72,800-$76,960
FLSA Status: Exempt

Who We Are:

BAMSI has been “bringing people and services together” since 1975. Our Home-Based Team (HBT) provides intensive, family-centered behavioral health services designed to help youth and families remain safely within their homes and communities. Through evidence-based interventions, Wraparound principles, and collaborative care planning, we support families in building resilience, improving functioning, and achieving positive long-term outcomes.

What We Offer:

• Time Off – Up to 4 weeks combined vacation, personal and cultural holiday
• 12 paid holidays
• Up to 2 weeks Sick Time
• Highly Specialized Paid Trainings including opportunities to earn CEUs
• Health and Dental Insurance
• Life, Short-Term, and Long-Term Disability Insurance
• 403B plan with discretionary match
• Wellness Activities
• Employee Assistance Program
• Career Development Opportunities

Benefits vary based on position and scheduled hours.

Why BAMSI?

• Lead Meaningful Change: Guide a team providing critical behavioral health services to youth and families.
• Clinical Leadership Opportunity: Combine program management, staff development, and clinical oversight in a dynamic role.
• Community Impact: Partner with schools, state agencies, healthcare providers, and families to create positive outcomes.
• Mission-Driven Work: Help families access high-quality services that support stability, growth, and resilience.
• Professional Growth: Collaborate with senior leadership on program development and service expansion efforts.

What You’ll Do:

The Program Director oversees the daily clinical, operational, financial, and administrative functions of the Home-Based Team while ensuring high-fidelity, family-centered services that align with CBHI and Wraparound principles.

Program Leadership & Operations

• Interview, hire, orient, and train new staff on BAMSI and Home-Based Team policies and procedures
• Provide weekly supervision to staff and facilitate monthly team meetings
• Collaborate with BAMSI programs on community events, service coordination, and staff training initiatives
• Promote program growth by tracking referrals and collaborating with intake staff
• Oversee Children’s Behavioral Health Initiative (CBHI) services, including In-Home Therapy (IHT), Therapeutic Mentoring (TM), Support & Stabilization Services, and PSB-CBT programming
• Participate in Program Director meetings and organization-wide collaborative initiatives
• Maintain a small clinical caseload as needed to support service delivery

Clinical Oversight & Quality Management

• Review and approve assessments, treatment plans, progress notes, CANS evaluations, and clinical documentation for quality and compliance
• Monitor eHana records to ensure compliance with agency and funder requirements
• Ensure timely completion and submission of clinical documentation
• Support staff in meeting productivity expectations and clinical standards
• Coordinate emergency youth, family, and provider meetings as needed
• Administer annual satisfaction surveys and complete monthly family satisfaction outreach
• Oversee program budgets and monitor billable service activity
• Track program census, staffing capacity, and referral flow to maximize service efficiency
• Collaborate with the BAMSI Business Office and funding sources regarding billing and authorizations
• Ensure completion of initial and ongoing service authorizations and address billing concerns proactively

Community Collaboration & Advocacy

• Develop and maintain relationships with schools, community providers, DCF, DMH, DYS, MassHealth, managed care entities, and other stakeholders
• Attend utilization reviews, contract meetings, and other required external meetings
• Serve as a resource and advocate for youth and families receiving services

On-Call & Program Support

• Participate in and oversee the 24/7 on-call rotation system
• Ensure services are delivered safely and in compliance with agency standards
• Follow universal precautions and safety protocols
• Perform additional duties as assigned

What You Bring:

Education & Licensure

Master's Degree in a Social Sciences or related field required

Current Massachusetts licensure required, including one of the following:

• LMHC
• LICSW
• LMFT
• LADC

Experience

• Three (3) to five (5) years of experience working with youth with Serious Emotional Disturbance (SED) and their families
• Clinical supervisory experience required
• Experience working with trauma, PTSD, anxiety disorders, mood disorders, depression, addiction, and domestic violence

Knowledge & Skills

• Experience collaborating with state agencies including DCF, DMH, and DYS
• Knowledge of the Wraparound framework, CBHI services, and DCF Lead Agency processes
• Strong leadership, organizational, and problem-solving skills
• Excellent written and verbal communication abilities
• Strong meeting facilitation and presentation skills
• Proficiency with electronic health records and Microsoft Office applications
• Growth mindset and commitment to ongoing learning and development

Additional Requirements

• Valid Massachusetts driver's license required
• Ability to participate in on-call responsibilities and community-based meetings as needed

Why This Role Matters:

As the Program Director for the Home-Based Team, you provide the leadership, vision, and support that helps youth and families navigate complex behavioral health challenges. Your work ensures that services remain high-quality, family-centered, and clinically sound while fostering positive outcomes that strengthen families and communities across the region.