Program Director, ER & Urgent Care Operations

Intuitive Health; Florida; On-site; USD 120,000 - 190,000; Full time

Job summary

Intuitive Health seeks a Program Director for its Emergency Room and Urgent Care operations in partnership with UF Health. The role oversees three Free-Standing ER/Urgent Care sites, guiding strategic and operational leadership, site performance, and partner relationships.

The position emphasizes P&L ownership, cross-department integration, and a patient-centric service culture, with multi-site oversight and strong communication across stakeholders.

Qualifications

• Minimum of 7 years’ experience within the healthcare sector.
• Minimum of 3 years' experience in healthcare management; multisite experience preferred.

Responsibilities

• Provide strategic and operational leadership for assigned ER/UC facilities.
• Oversee day-to-day operations and drive financial performance.
• Develop facility leadership and front office teams; partner with hospital leadership.
• Ensure regulatory and accreditation readiness and compliance.
• Lead customer service excellence and patient experience initiatives.

Skills

Healthcare leadership

Multisite management

Healthcare operations

Regulatory compliance

Budget management

Job description

Intuitive Health seeks a Program Director for its Emergency Room and Urgent Care operations in partnership with UF Health. The role oversees three Free-Standing ER/Urgent Care sites, guiding strategic and operational leadership, site performance, and partner relationships.

The position emphasizes P&L ownership, cross-department integration, and a patient-centric service culture, with multi-site oversight and strong communication across stakeholders.