Program Director (Community Services)

Placements24; United States; Hybrid; USD 72,000 - 108,000; Full time

Benefits offered by this job

Executive-level compensation

Comprehensive health benefits

Retirement plan

Professional development and learning

Collaborative senior management team

Job summary

Placements24 invites applications for a seasoned Program Director to lead our client’s community service portfolio in Randburg. This senior role directs program development, implementation, and sustainability, guiding managers, shaping strategy, and ensuring impact.

You will manage budgets, foster partnerships with government bodies and NGOs, supervise monitoring and evaluation, and drive fundraising efforts.

Qualifications

• 7–10 years of progressive leadership experience in managing complex community service or social welfare programs.
• Master's degree in Social Work, Public Administration, Non-profit Management, or a related field is required.
• Proven budget management, financial oversight, and fundraising experience.
• Excellent understanding of social service delivery, community needs, and relevant policy frameworks.
• Exceptional communication, negotiation, and stakeholder management skills.

Responsibilities

• Provide strategic leadership and oversight for all community service programs.
• Develop and refine program strategies, goals, and objectives to align with the organization's mission and vision.
• Lead, mentor, and manage a team of program managers and staff, fostering a high-performance culture.
• Oversee program budgets, financial planning, and resource allocation to ensure efficiency and impact.
• Establish and maintain strong relationships with key stakeholders, including government bodies, funders, community partners, and beneficiaries.
• Ensure the quality and effectiveness of program delivery through robust monitoring and evaluation frameworks.
• Identify opportunities for program innovation, expansion, and diversification.
• Represent the organization in public forums, conferences, and to potential donors and partners.
• Ensure compliance with all legal, ethical, and funding requirements.
• Contribute to the overall strategic planning and development of the organization.

Skills

Strategic leadership

Program management

Budgeting & fundraising

Stakeholder management

Negotiation

Communication

Analytical thinking

Non-profit sector experience

Hybrid work adaptability

Education

Master's degree in Social Work, Public Administration, Non-profit Management, or related field

Job description

About the Role

Our client, a well-established and impactful charitable organization dedicated to providing comprehensive support services to vulnerable families and individuals in Randburg, Gauteng, is seeking a highly experienced and strategic Program Director. This senior leadership role will oversee the development, implementation, and sustainability of all community service programs. You will be responsible for leading a team of program managers, ensuring program excellence, managing budgets, fostering key partnerships with government agencies and other NGOs, and driving the organization's mission forward. This is a leadership opportunity to significantly influence the lives of those served within the Randburg community and shape the future direction of our client's impactful work.

Key Responsibilities

• Provide strategic leadership and oversight for all community service programs.
• Develop and refine program strategies, goals, and objectives to align with the organization's mission and vision.
• Lead, mentor, and manage a team of program managers and staff, fostering a high-performance culture.
• Oversee program budgets, financial planning, and resource allocation to ensure efficiency and impact.
• Establish and maintain strong relationships with key stakeholders, including government bodies, funders, community partners, and beneficiaries.
• Ensure the quality and effectiveness of program delivery through robust monitoring and evaluation frameworks.
• Identify opportunities for program innovation, expansion, and diversification.
• Represent the organization in public forums, conferences, and to potential donors and partners.
• Ensure compliance with all legal, ethical, and funding requirements.
• Contribute to the overall strategic planning and development of the organization.

Requirements

• Minimum of 7-10 years of progressive leadership experience in managing complex community service or social welfare programs, preferably within the non-profit sector.
• Proven track record of success in strategic planning, program development, and team leadership.
• Demonstrated experience in budget management, financial oversight, and fundraising.
• Excellent understanding of social service delivery, community needs, and relevant policy frameworks.
• Exceptional communication, negotiation, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Master's degree in Social Work, Public Administration, Non-profit Management, or a related field is required.
• Experience working within the Gauteng province, particularly in Randburg, is highly advantageous.
• Ability to work effectively in a hybrid environment, balancing remote and on-site responsibilities.
• A deep commitment to social justice and community empowerment.

Benefits

• Executive-level compensation package including competitive salary and performance bonuses.
• Comprehensive health, retirement, and other benefits.
• Significant opportunities for strategic impact and leadership.
• Professional development and continuous learning support.
• A collaborative and highly motivated senior management team.
• The chance to lead impactful services within the vibrant Randburg community.
• Influence over the direction and growth of a respected charitable organization.