Program Director - BMV Registrations

State of Indiana; Indianapolis (IN); Vor Ort; USD 90.000 - 120.000; Vollzeit

Zusammenfassung

The State of Indiana seeks a Program Director - BMV Registrations to lead interactions with the STARS platform and coordinate with the IT Department to ensure tested and validated system enhancements. You will provide subject matter expertise on registration processes and drive operational improvements across units to align with policy and compliance requirements.

Reporting to the Director of Registrations Compliance, this role is based in Indianapolis and requires strong collaboration across

Qualifikationen

• 7+ years of experience in a similar role or equivalent knowledge, skills, and abilities.
• Experience with complex transaction processing systems, case-management platforms, or operational databases.
• Background in process analysis, workflow improvement, and identifying system defects.
• Strong interpersonal skills and ability to maintain effective working relationships across departments.
• Ability to analyze information, interpret procedural guidelines, and make informed recommendations.
• Proficiency with Microsoft Office tools and ability to learn specialized software systems.

Aufgaben

• Manage interactions with the STARS platform.
• Coordinate with the IT Department to test and validate system enhancements.
• Provide subject matter expertise on registration processes.
• Collaborate across business units to align system functionality with policy and compliance requirements.

Kenntnisse

Leadership

Stakeholder management

Process analysis

Analytical thinking

Communication

MS Office

Tools

Case-management systems

Operational databases

Jobbeschreibung

The Program Director - BMV Registrations (titled Deputy Director of Registrations in the role overview) manages the Bureau of Motor Vehicles' interactions with the STARS platform and coordinates with the IT Department to ensure system enhancements are tested and validated before implementation. The role provides subject matter expertise on registration processes, supports operational improvements, and collaborates across business units to align system functionality with policy and compliance requirements. The position reports to the Director of Registrations Compliance and is based in Indianapolis.

Key qualifications:

• 7+ years of experience in a similar role or equivalent combination of knowledge, skills, and abilities
• Experience with complex transaction processing systems, case-management platforms, or operational databases
• Background in process analysis, workflow improvement, and identifying system defects
• Strong interpersonal skills and ability to maintain effective working relationships across departments
• Ability to analyze information, interpret procedural guidelines, and make informed recommendations
• Proficiency with Microsoft Office tools and ability to learn specialized software systems