Program Director, Adult Residential

Didi Hirsch Mental Health Services; Los Angeles (CA); Hybrid; USD 96,477 - 110,950; Full time

Benefits offered by this job

$6,000 annual stipend

$5,000 sign-on bonus

Loan repayment programs

Job summary

Didi Hirsch Mental Health Services is looking for a Program Director for their Residential Treatment program based in Pacoima, CA. This role requires strong leadership in managing operations and ensuring compliance with agency standards.

Key responsibilities include overseeing a team, implementing quality care practices, and fostering a supportive environment for clients. The position requires licensure and relevant experience, with potential for a hybrid work model after six months.

Qualifications

• Licensure for a minimum of 2 years and experience in leading a team.
• 2+ years of direct support experience with individuals diagnosed with chronic mental illness.
• Knowledge of evidence-based practices in mental health.

Responsibilities

• Lead and manage the Residential Treatment program.
• Oversee staff performance and support professional growth.
• Monitor compliance with agency standards and improve program quality.

Skills

Leadership

Effective communication

Team management

Mental health knowledge

Crisis intervention

Education

Licensure as LCSW, MFT, Psy.D, or Ph.D.

Job description

Program Director, Adult Residential (Via Avanta)

This is an on‑site position based in Pacoima, CA with the opportunity to be hybrid after the first 6‑months of employment. The pay range is $96,477–$110,950 annually, plus a $6,000 annual stipend. A $5,000 sign‑on bonus is available to external candidates. Ask about loan repayment programs you may qualify for by working at Didi Hirsch.

Summary

As the Residential Program Director, you will lead and manage the Residential Treatment program, ensuring full compliance with agency standards, contracts, policies, and procedures. You will oversee daily operations, provide strategic direction, and implement best practices to maintain high‑quality care. Your role includes supervising staff, monitoring program effectiveness, and ensuring adherence to all regulatory guidelines. By fostering a supportive and structured environment, you will enhance service delivery and promote positive outcomes for clients. Through strong leadership and collaboration, you will drive program success and uphold the organization’s mission.

Primary Duties

Program Leadership

• Develop realistic and measurable objectives for the program.
• Provide leadership to program staff ensuring that client services meet or exceed contractual performance goals; ensure delivery of services in accordance with contracted guidelines and Didi Hirsch philosophies.
• Form a highly effective team to accomplish the program goals of Residential Treatment expansion and training.

Management Duties

• Perform managerial duties including interviewing applicants; conducting performance reviews; recommending salary increases; and developing higher levels of expertise in staff members by encouraging further education, participation in seminars, and providing learning opportunities within substance abuse services.
• Identify staff training needs and ensure development and implementation of programs that address those needs; participate in delivering training sessions related to clinical/program needs.
• Coach staff in the development of their work plans, duties, responsibilities, and scope of authority.
• Provide administrative support to program staff through collaboration with the Quality Innovation and Quality Assurance team.
• Attend, participate, lead, and/or facilitate routinely scheduled meetings as requested or required for the program, division, or Agency.
• Interface with related community agencies and attend SAPC and DMH meetings.

Program Quality, Compliance and Reporting

• Measure progress against plans and stated goals as it applies to program documentation.
• Review chart documentation and status reports prepared by program staff to ensure all legal, contractual, and revenue‑generating reports meet or exceed required Agency and applicable regulatory agencies’ standards.
• Gain expertise in county Electronic Health Record and agency record‑keeping processes.
• Ensure all administrative documentation is accurate and submitted within the established timeframe; gather and analyze information and prepare routine reports including those used to assess performance.

Financial Duties

• Efficiently utilize financial resources while maintaining commitment to quality service when requesting and purchasing quality assurance program supplies.
• Assist Division Director in the development of the program budget and ensure expenditures comply with approved budgets; monitor and evaluate budget issues and recommend corrective action.

Supervisory Responsibility

• Hold managerial responsibility for professional and support staff, some directly and some through lead clinical supervisors.
• Oversee a team of Residential Providers, including clinical and supervisory staff.

Position Requirements

• Licensure as LCSW, MFT, Psy.D, Ph.D.; must be licensed for a minimum of 2 years.
• Minimum of 2 years experience in a leadership role, managing and mentoring a team of five or more employees, focusing on growth, collaboration, and productivity.
• Minimum of 2 years experience providing direct support and care to individuals with chronic mental illness, demonstrating strong understanding and empathy for their unique challenges and needs.
• Demonstrate working knowledge of mental health and substance abuse services specific to the program supervised (e.g., emergency services program, outpatient family services, adult, substance abuse services, residential program, etc.).
• Support the values and mission of Didi Hirsch as related to employment.
• Depending on program/division, demonstrate knowledge of Evidence Based Practices, Recovery Model and Harm Reduction treatment.
• Know and comply with Agency policies and procedures, HIPAA, SAPC policies, documentation guidelines, and other state, federal regulations relating to quality assurance and improvement.
• First Aid, CPR certification required. Non‑certified individuals hired into the position must be willing to complete the certification course within 30 days of employment and maintain certifications in active and current status throughout employment.
• Demonstrate effective leadership and management skills.
• Be experienced in the types of therapy and supportive services appropriate to the program.
• Present ideas, information, and viewpoints clearly, both verbally and in writing.
• Efficiently use the personal computer including word processing, spreadsheets, and other related software programs.
• Manage employee performance consistent with defined Didi Hirsch processes.
• Utilize analysis, experience, and judgment to make solid business and therapeutic decisions.
• Demonstrate commitment to team objectives and Didi Hirsch philosophies.
• Adapt to changing needs by acquiring new skills and knowledge.
• Current California driver's license and a driving record acceptable to the Agency's insurance carrier.

Equal Opportunity Employer: Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.