Program Manager

Diamond House Detox & Recovery; Sacramento (CA); On-site; USD 85,000 - 120,000; Full time

Job summary

Diamond House Detox & Recovery is seeking an experienced Program Manager to lead the day-to-day operations of our Orangevale residential treatment program. Reporting to the Residential Clinical Director, this role focuses on providing structure, supporting staff, and ensuring operational consistency in a fast-paced environment.

You will supervise Counselors and Behavioral Health Technicians, coordinate client care activities, and maintain compliance with DHCS, Joint Commission, CARF, ASAM, and

Qualifications

• Experience leading residential program operations.
• Strong focus on regulatory compliance and quality assurance.
• Ability to supervise clinical and operational staff.

Responsibilities

• Support the Residential Clinical Director in daily program operations.
• Supervise counselors and behavioral health technicians.
• Coordinate staffing, programming, client flow and facility readiness.
• Monitor compliance with DHCS, Joint Commission, CARF, ASAM and internal policies.
• Review documentation for accuracy and timeliness.
• Assist with admissions, transitions, discharges, and visitation requests.
• Identify operational challenges and implement improvements.
• Collaborate with Nursing, Admissions, Compliance, Operations and Facilities.
• Participate in quality improvement initiatives and regulatory surveys.

Job description

Overview

We are seeking an experienced and adaptable Program Manager to support the day-to-day operations of our Orangevale residential treatment program. Reporting to the Residential Clinical Director, this leadership role is ideal for a professional who thrives in a fast-paced, evolving environment and excels at creating structure, supporting staff, and ensuring operational consistency.

The Residential Program Manager is responsible for overseeing the daily operations of the residential program, supervising Counselors and Behavioral Health Technicians, coordinating client care activities, and maintaining compliance with DHCS, Joint Commission, CARF, and organizational standards. The ideal candidate is highly organized, solutions-oriented, and capable of balancing multiple priorities while fostering a collaborative, client-centered environment.

Why Join Us

This is an opportunity to play a key leadership role in a growing behavioral health organization committed to excellence in addiction treatment. You\'ll work closely with the Residential Clinical Director and an interdisciplinary leadership team to strengthen operations, develop staff, improve processes, and positively impact the lives of our clients.

Key Responsibilities

• Support the Residential Clinical Director in the daily management and operation of the Orangevale residential treatment program.
• Supervise, coach, and support Counselors, Behavioral Health Technicians, and other assigned staff, promoting accountability and professional growth.
• Coordinate daily program operations, including staffing, therapeutic programming, client flow, and facility readiness.
• Monitor compliance with DHCS, Joint Commission, CARF, ASAM, and organizational policies and procedures.
• Review clinical and operational documentation for quality, accuracy, timeliness, and regulatory compliance.
• Assist with client admissions, transitions, discharges, visitation requests, and other program-related operational needs.
• Identify operational challenges and collaborate with leadership to develop and implement effective solutions and process improvements.
• Respond effectively to changing priorities, client crises, and operational issues while maintaining a safe, therapeutic environment.
• Partner closely with the Residential Clinical Director, Nursing, Admissions, Compliance, Operations, and Facilities teams to ensure coordinated, high-quality client care.
• Participate in quality improvement initiatives, audits, leadership meetings, and regulatory survey preparation.