Program Director

Samaritan Village, Inc.; New York, Northern (NY, KY); Hybrid; USD 83,000 - 101,000; Full time

Job summary

Samaritan Daytop Village is seeking a Program Director to oversee clinical management and administrative operations of its programs serving homeless populations in New York City and the greater New York area.

The role requires strong leadership, extensive supervisory experience in shelter or housing services, and the ability to ensure compliance with DHS regulations, HIPAA, and agency policies while coordinating with senior management.

Qualifications

• Associates Degree with 15+ years of progressive experience in homeless services.
• 10+ years supervising social service/human services staff in shelter/transitional or permanent supportive housing.
• Experience working with NYC DHS or similar city-operated organization.

Responsibilities

• Oversee clinical management and administrative operations of assigned program(s).
• Supervise program staff and ensure high-quality clinical services.
• Maintain safe, compliant service environment and accurate recordkeeping.
• Ensure program objectives are met and communications with agency administration stay robust.
• Coordinate policy implementation and staff training; report to executive management.

Skills

Leadership

Team management

Policy implementation

Education

Associates Degree

Job description

Overview

Program Director

Non-Profit Leaders Can Work Anywhere….The BEST Work with Us!

Salary: $92,059

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area.

Samaritan Daytop Village, serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

Responsibilities

The Role

Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, The Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring a high quality of clinical services are provided to clients served; the general upkeep and safety of the site managed is properly maintained; established program goals are met and a proper level of communications between program employees and agency administration is maintained.

What You Will Do

• Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, and interpersonal relationships remain positive.
• Monitors quality, effectiveness and efficiency of program’s shelter services and safety of environment of care.
• Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
• Assesses needs and ensures program objectives are met.
• Helps develop, implement and deploy agency policy and procedures.
• Provides clinical and administrative supervision to program staff.
• Interviews, hires, trains, appraise disciplines and may terminate subordinate staff.
• Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
• Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
• Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
• Interfaces with other department and clinical program directors to meet program and agency’s goals and objectives.
• Plans, develops, and conducts in-service training to maintain and improve staff competencies.
• Keeps Executive Management informed about program and prepares status reports as required.
• Participates in internal Management/Quality Improvement committees.

Qualifications

Who You Will Be

• Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
• Good analytical, organizational skills and problem-solving skills

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