Program Director

Samaritan Daytop Village, Inc.; New York (NY); On-site; USD 82,853 - 101,264; Full time

Job summary

Samaritan Daytop Village, Inc. in New York is seeking a Program Director to manage clinical operations and ensure high-quality services for the homeless population. The role involves supervising staff, developing program services, and ensuring compliance with regulations.

The ideal candidate has an Associates Degree with extensive experience in social service management. Strong leadership and organizational skills are essential. This position plays a crucial role in improving services for New Yorkers in need.

Qualifications

• 15+ years of progressive experience working with homeless population.
• 10+ years of experience supervising social service/human services staff.
• Experience working with the NYC Department of Homeless Services or similar.

Responsibilities

• Supervises therapeutic environment to ensure guidelines are followed.
• Monitors quality and effectiveness of program services.
• Manages and develops new treatment components.

Skills

Strong leadership

Effective management skills

Analytical skills

Organizational skills

Problem-solving skills

Education

Associates Degree

Job description

Program Director

Salary: $92,059

Overview

A nationally recognized comprehensive Health and Human Services Agency, with over 60 programs across New York City and greater New York Area. Samaritan Daytop Village serves over 33,000 New Yorkers annually within your neighborhoods and communities so our success depends on those we employ.

Responsibilities

Under the general direction of the Senior Director and/or AVP or VP of Transitional Housing, the Program Director is responsible for the overall clinical management and administrative operations of his/her assigned program(s). He or she is responsible for managing and monitoring the job performance of all program employees; assuring a high quality of clinical services are provided to clients served; the general upkeep and safety of the site managed is properly maintained; established program goals are met and a proper level of communications between program employees and agency administration is maintained.

What You Will Do

• Supervises and monitors therapeutic environment to ensure that behavioral guidelines are followed, and interpersonal relationships remain positive.
• Monitors quality, effectiveness and efficiency of program’s shelter services and safety of environment of care.
• Manages program services, improves existing services and develops new treatment components to meet needs of persons served.
• Assesses needs and ensures program objectives are met.
• Helps develop, implement and deploy agency policy and procedures.
• Provides clinical and administrative supervision to program staff.
• Interviews, hires, trains, appraises disciplines and may terminate subordinate staff.
• Provides administrative supervision for plant operations; ensures a safe and secure environment of care.
• Ensures clinical staff maintains accurate, complete and timely records that comply with regulatory standards and agency internal policy and procedure.
• Ensures that all program staff upholds the agency's Code of Conduct/Code of Ethics and comply with all Federal, state and local law/regulation, including 42 CFR confidentiality and HIPAA privacy and security regulations and agency requirements.
• Interfaces with other department and clinical program directors to meet program and agency’s goals and objectives.
• Plans, develops, and conducts in-service training to maintain and improve staff competencies.
• Keeps Executive Management informed about program and prepares status reports as required.
• Participates in internal Management/Quality Improvement committees.

Qualifications

• Associates Degree with 15+ years of progressive experience working with homeless population, 10+ years of experience supervising social service/human services staff in shelter/transitional or permanent supportive housing and experience working with the NYC Department of Homeless Services (DHS) or other similar city operated organization.
• Strong leadership and effective management skills.
• Ability to implement and monitor policy and procedure in accordance with agency guidelines.
• Knowledgeable about Federal, State and Local law and regulation governing substance abuse treatment programs.
• Good analytical, organizational skills and problem-solving skills.