Program Data Analyst

Sowela Technical Community College; New Orleans (LA); Hybrid; USD 60,000 - 88,000; Full time

Benefits offered by this job

Retirement benefits

Medical insurance options

Dental insurance

Vision insurance

Life insurance

Paid holidays

Vacation and sick leave

Employee Assistance Program

Job summary

DCC in New Orleans is seeking a Program Data Analyst to develop and maintain databases for student affairs, ensuring accuracy and FERPA compliance. You will collaborate with admissions, counseling, financial aid and student life to standardize reporting and streamline workflows.

The role requires a Bachelor's degree in data analytics or a related field and 3–5 years of experience in higher education data analytics, with strong SQL and BI tool experience (Power BI or Tableau) and familiarity with

Qualifications

• Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Higher Education Administration, or related field.
• Three to five years of progressively responsible experience in higher education data analytics, institutional research, or student affairs assessment.
• Advanced proficiency in SQL and business intelligence tools such as Power BI or Tableau.

Responsibilities

• Develop and maintain databases and data collection procedures for student affairs programs and services while ensuring data accuracy and FERPA compliance.
• Analyze student data to assess program effectiveness, prepare reports, dashboards, and visualizations for stakeholders across Student Affairs.
• Provide training and support to help staff access, interpret, and utilize data for decision-making; maintain confidential student records.
• Evaluate the effectiveness of Welcome programs, Orientation, Academic coaching, TRIO, Dual Enrollment, and other initiatives; measure ROI for student success investments.

Skills

SQL proficiency

Communication skills

Data analytics

Statistical analysis

Education

Bachelor's degree in Data Analytics or related field

Master's degree preferred

Tools

Power BI

Tableau

Ellucian Banner

Colleague

Workday Student

PeopleSoft

Job description

Program Data Analyst

Job no: 495696 Closes: 9/19/2026 4:55:00 AM Work Type: Staff Full-Time Locations: New Orleans, LA Categories: Student Affairs

College: DCC

Department: Student Affairs

Sub department: VC for Student Affairs

Type of appointment: Full time - Regular

Duties and Responsibilities

Data Collection, Management, and Process Improvement

Develop and maintain databases and data collection procedures for student affairs programs and services, ensuring data accuracy, completeness, and compliance with institutional and regulatory standards, including FERPA requirements. Work collaboratively with various Student Affairs departments, including admissions, recruitment, counseling, financial aid, testing, and student life, to identify data needs and establish consistent reporting protocols. Identify opportunities to streamline data collection and reporting processes and recommend enhancements to existing systems and workflows. Stay current with best practices in institutional research and student data analytics.

Analysis, Reporting, and Program Evaluation

Analyze student data to assess program effectiveness, identify trends, and measure outcomes against established benchmarks. Prepare regular reports, dashboards, and visualizations for stakeholders across Student Affairs, translating complex data findings into actionable insights for program directors and administrators. Support assessment initiatives by collecting and analyzing data on student learning outcomes, retention, engagement, and satisfaction. Conduct statistical analyses to evaluate the impact of student affairs programs and services. Document findings and recommendations in comprehensive evaluation reports.

Stakeholder Support and Training

Provide training and support to help Student Affairs staff members access, interpret, and utilize data for decision-making. Respond to ad hoc data requests and analytical questions from leadership and departmental staff. Maintain confidential student records in compliance with institutional and regulatory standards. Collaborate with students, faculty, staff, and other stakeholders to understand data requirements and communicate technical information to non-technical audiences. This position collaborates across Enrollment Management, Financial Aid, Advising, Institutional Research, Academic Affairs, Information Technology, and Student Services to identify trends, measure program effectiveness, and support evidence-based decision-making.

Administrative and Other Duties

Evaluate the effectiveness of:

• Welcome programs
• Orientation
• Academic coaching
• Emergency grants
• Student organizations
• First-Year Experience
• TRIO
• Dual Enrollment
• Basic Needs initiatives
• Career Services

Measure ROI for student success investments. Assist with special projects as assigned by the Director of Institutional Research or designated Student Affairs administrator. Perform other duties, tasks, and assignments as required to support the Student Affairs division.

Required Education

Bachelor's degree in Data Analytics, Statistics, Computer Science, Information Systems, Higher Education Administration, or a related field

Required Experience

Three to five years of progressively responsible experience in higher education data analytics, institutional research, or student affairs assessment.

Advanced proficiency in SQL and business intelligence tools such as Power BI or Tableau.
Experience with student information systems (e.g., Ellucian Banner, Colleague, Workday Student, or PeopleSoft).
Knowledge of statistical analysis, predictive modeling, and data visualization techniques.
Familiarity with AI-enabled analytics tools and automation platforms.
Strong communication skills with the ability to present complex findings to both technical and non-technical audiences.

Required Knowledge, Skills and Abilities

N/A

Required Licenses or Certifications

N/A

Preferred Education

Master's degree or equivalent work experience in data analysis, institutional research, or related field.

Preferred Experience

3 years of experience in writing complex SQL queries, reports, data analysis, institutional research, or higher education environment

Preferred Knowledge, Skills and Abilities

N/A

Benefits

• Benefits offered include retirement
• multiple medical insurance options
• supplemental insurances (dental, term life, disability, accident, vision, etc.)
• Tax Saver Flexible Benefits Plan (saves tax dollars on some child care and medical expenses)
• holidays (14 per year, typically includes longer break at Christmas)
• generous annual (vacation) and sick leave benefits and Employee Assistance Program
• Specific benefits depend on job category, percent effort and length of employment.

Passing pre-employment criminal background screen is required as a condition of employment. DCC is an equal opportunity/equal access employer. DCC is a State As a Model Employer (SAME) agency that supports improved employment opportunities for individuals with disabilities.