Program Coordinator/Support

Red River Human Services Foundation; Fargo (ND); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid training

Paid time off (PTO)

Profit sharing

Long-term disability

Life insurance

401(k) / 403(b)

Employee Assistance Program (EAP)

Job summary

Red River Human Services Foundation seeks a dedicated professional to oversee Direct Support Professionals, manage payroll activities, and ensure high-quality disability services within the community. The role includes on‑call duties and program coordination to support individuals daily.

The ideal candidate holds a bachelor’s degree in social work or a related field, demonstrates supervisory experience, and can lead with integrity while maintaining privacy and compliance across programs.

Qualifications

• Bachelor’s degree in social work or a human service‑related field.
• Experience in human services with supervisory ability.
• Ability to prioritize, manage multiple tasks, and supervise staff by example.
• Strong character, integrity, ethics, teamwork, and relationship skills.
• Ability to learn and apply policies, regulations, and standards.
• Capable of functioning calmly and professionally in stressful situations.

Responsibilities

• Support individuals daily.
• Complete required state and agency training within designated timeframes.
• Complete various administrative duties assigned by supervisor.
• Train, supervise, and evaluate Direct Support Professionals (DSPs).
• Participate in hiring, onboarding, and ongoing support for DSPs.
• Manage payroll tasks, including approving time in Kronos and updating employee information.
• Maintain Electronic Visit Verification records in Therap.
• Uphold privacy, dignity, and rights of individuals; act as mandated reporter.
• Perform representative payee duties, managing banking records and fund balances.
• Participate in on-call duties and fulfill Program Coordinator responsibilities as needed.
• Complete additional tasks as assigned by supervisors.

Skills

Supervisory skills

Team leadership

Communication

Multitasking

Calm under pressure

Relationship building

Education

Bachelor’s degree in social work or human services

Job description

Red River is dedicated to affirming human worth, rights and dignity by providing services to people with disabilities which enhance the quality of their lives, and enable them to live, work and develop relationships within their communities.

Essential Duties and Responsibilities:

• Support individuals daily.
• Complete required state and agency training within designated timeframes.
• Complete various administrative duties assigned by supervisor.
• Train, supervise, and evaluate Direct Support Professionals (DSPs), including scheduling, performance monitoring, and staff recognition.
• Participate in hiring, onboarding, and ongoing support for DSPs.
• Manage payroll tasks, including approving time in Kronos and updating employee information.
• Maintain Electronic Visit Verification records in Therap.
• Uphold privacy, dignity, and rights of individuals, acting as a mandated reporter for mistreatment, exploitation, abuse, and neglect.
• Perform representative payee duties, managing banking records and fund balances.
• Participate in on-call duties and fulfill Program Coordinator responsibilities as needed.
• Complete additional tasks as assigned by supervisors.

Skills, Knowledge, and Abilities Required:

• A minimum bachelor’s degree in social work or a human service-related bachelor's degree.
• Experience in human services and the ability to demonstrate proficiency in supervisory skills.
• Ability to prioritize and handle multiple tasks, and supervise staff through example and leadership in the provision of services of the utmost quality.
• Good character, integrity, high ethical standards, collaborative and communication skills to promote teamwork, and demonstrate the and demonstration of the ability to establish positive, personal relationships with people we support.
• The ability to assimilate and demonstrate proficiency in policies and procedures, personnel policies, regulations, and standards.
• Ability to function calmly, efficiently, proficiently, and professionally day to day and in highly stressful situations.

Benefits

• Red River Human Services offers a competitive benefits package that includes health, dental, and vision insurance, a health savings account (HSA), a flexible spending account, paid training, paid time off (PTO), profit-sharing, long-term disability, life insurance, 403(b), and EAP.

Red River Human Services Foundation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.