Program Coordinator 2 (PC2)

Residential Services, Inc.; Duluth (MN); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Health and dental insurance

403(b) retirement plan with employer

Paid Time Off

Paid training

Refer-a-friend bonus

Employee Assistance Program

Long-term disability and lifeinsurance

Flexible scheduling

Wellness & resource programs

Employee recognition & rewards

Free meals

Tuition assistance programs

Job summary

Residential Services, Inc. (RSI) seeks a full-time Program Coordinator 2 for its In-Home Adult program in Duluth, MN and surrounding cities.

The role combines leadership of home operations with direct, person-centered support, traveling monthly across three RSI regions to provide oversight. The position requires coordinating staff, ensuring licensing compliance, and delivering outcomes while supporting individuals toward independent living.

Qualifications

• Education must be related to human services, education, or health.
• Work experience includes full-time direct care or equivalent experience with vulnerable adults or children.
• Options for degrees/combined experience accepted as valid pathways to qualification.

Responsibilities

• Manage daily operations of the home.
• Develop and facilitate person-centered plans.
• Provide leadership, training and supervision of staff.
• Assure staffing within budget.
• Handle payroll and office functions.
• Develop outcomes/learning objectives and report progress.
• Ensure compliance with licensing rules and regulations.
• Communicate with support team.
• Perform direct support functions as needed.

Education

Four-year degree

Two-year degree + experience

Diploma + experience

Four years of work experience with related education

Job description

Residential Services, Inc. (RSI) is hiring a full-time Program Coordinator 2 for our In-Home Adult program in Duluth, MN (and surrounding cities). As a Program Coordinator 2, you will help people with disabilities and mental illness live their best, most independent lives.

Position Overview and Requirements

• This position provides oversight and support across three RSI regions: Northern St. Louis County (Virginia), 7E (North Branch), and Duluth.
• The position consists of approximately 80% administrative and office-based duties and 20% direct, one-to-one support with the people we support.
• The role requires a minimum of two consecutive days of travel each month to provide support and oversight across the three regions. Mileage reimbursement or a company vehicle will be provided, along with overnight accommodations as needed.
• Office space will be provided at the main office in the region closest to the selected candidate’s residence.

Shift: Monday through Friday, 8:00 a.m. to 4:00 p.m., with some flexibility for occasional evening or weekend hours to accommodate the program’s needs.

Salary: $51,480 to $53,560 annually

What we offer:

• Health and dental insurance (Full-time)
• 403(b) retirement plan with employer matching
• Paid Time Off (PTO) for full-time and part-time staff
• Paid training
• $500 refer-a-friend bonus
• Employee Assistance Program
• Long-term disability and life insurance (Full-time)
• Flexible scheduling
• Employee wellness & resource programs
• Employee recognition & rewards programs
• Free meals
• Eligible employees mayqualify for tuition assistance and student loan forgiveness through state and federal assistance programs.

What you’ll do as a Program Coordinator

As a Program Coordinator, you are responsible for providing leadership and supervision of the home and developing programs to best meet the needs of the person being supported. Through a person-centered planning process, the individual and their support team develop a customized plan that helps guide the person toward achieving their desires, interests, and dreams. Other responsibilities include:

• Managing the daily operations of the home
• Developing and facilitating person-centered plans
• Providing leadership, training and supervision of staff
• Assuring adequate staffing within budget guidelines
• Performing program scheduling, payroll, and office functions
• Developing outcomes/learning objectives
• Reporting on individual progress
• Compliance with federal, state and county licensing rules/regulations
• Communicating and collaborating with support team members
• Performing direct support functions (assisting people with meeting personal care needs, positive behavioral supports, household management, community activities and involvement, etc.)

For this position, you will need:

• A valid driver’s license with no restrictions
• Education and/or Experience: Education must be related to a field in human services, education, or health. Work experience must include full-time work experience providing direct care services to persons with disabilities or age 65 and older or equivalent work experience providing care or education to vulnerable adults or children.
  • A four-year degree with at least one year of work experience in the fieldor
  • A combination of a two-year degree and at least two years of experience in the fieldor
  • A diploma from a post-secondary institution and three years of experience in the fieldor
  • Four years of work experience in the field with 50 hours of education and training related to human services and disabilities.
• To pass a post-offer background check and Motor Vehicle Report check

About RSI:

RSI has been working in communities in Minnesota since 1978 inhome and community-based settings for people living with disabilities and mental illness, providing a range of services catered for individuals of all ages, identities, and abilities. We believe that all people, regardless of their disability, can live successfully in a community-based setting given the proper supports.

RSI is an equal opportunity employer. Applicants will receive consideration for employment regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Enhancing the lives of people with disabilities by providing innovative services that promote inclusion and self-determination.

Keywords: DSP, HHA, PCA, administrator, advocate, adult foster care, behavioral aide, behavioral specialist, caregiver, community advisor, community support staff, companion, coordinator, counseling, counselor, psychology, qualified, residential, residential coordinator, residential counselor, social services, sociology, special education, special needs, support services, supported living, supervisor, team supervisor, therapy, treatment, youth, youth foster care

Department: In-home Adult: Duluth
This is a full time position

If you require reasonable accommodation in completing an application, interviewing, or participating in the employee selection process, please direct your inquiries to our HR Department at [phone] or [e-mail] .