Program Coordinator/ Scheduler - Sleep Medicine Clinic - Harborview

University of Washington; Seattle (WA); On-site; USD 32,000 - 46,000; Full time

Job summary

University of Washington in Seattle is seeking a Program Coordinator/Scheduler for Harborview Sleep Clinic. The role focuses on scheduling sleep clinic visits and sleep studies, coordinating referrals, and handling insurance pre-authorization on-site at Harborview Medical Center.

The ideal candidate will manage EPIC workflows, communicate with clinical staff and patients, and ensure timely coordination of follow-up appointments; this is a full-time, on-site position with day shifts,

Qualifications

• High school diploma or equivalent and two years of experience in the program specialty.
• Ability to coordinate referrals and scheduling for sleep clinic and sleep studies.
• Experience with insurance pre-authorization and explanation of coverage.
• Proficiency with EPIC and healthcare communication.

Responsibilities

• Manages referrals and schedules sleep clinic visits and sleep study appointments.
• Handles pre-authorization and contacts insurance carriers as required; explain coverage and co-payments.
• Obtains outside medical records.
• Coordinates delivery of supplies with Durable Medical Equipment companies.
• Manage Provider templates and schedules via EPIC.

Skills

Scheduling

Pre-authorization

EPIC

Referral management

Communication

Education

High school diploma or equivalent

Tools

EPIC software

Job description

Job Description

Program Coordinator/Scheduler

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays- Fridays
• On-Site/No Telework

Harborview Sleep Clinic

has an outstanding opportunity for a Program Coordinator/Scheduler.

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)
• Day Shift
• Mondays- Fridays
• On-Site/No Telework

Department Description

Located in the Patricia Steel Building at Harborview Medical Center, the UW Medicine Sleep Center provides multidisciplinary assessment, treatment and follow-up consultation services for patients with suspected or diagnosed sleep-related problems. Our medical, surgical, and therapeutic interventions cover the full spectrum of sleep disorders, including sleep apnea, narcolepsy, insomnia, restless leg syndrome/periodic limb movement disorder and circadian rhythm abnormalities.

POSITION HIGHLIGHTS

• Only Level I trauma and burn center in the region
• Close proximity to public transportation
• Harborview ranks among the nation's top hospitals in rehabilitation care, neurology, neurosurgery and orthopedics

Responsibilities

• Manages referrals from various departments/divisions and schedules: sleep clinic visits (new and return) and sleep study appointments in a complete and timely manner. Special attention is required for urgent and pre-operative studies so as to schedule these patients prior to surgery.
• Pre-authorization and contacting insurance carriers as required. Provide patients with explanation of coverage and co-payments.
• Obtaining outside medical records.
• Contact/interface with various Durable Medical Equipment companies to arrange for delivery of ordered supplies and equipment.
• Manage Provider templates and schedules via EPIC application.
• Manage, review and respond to EPIC In Basket messages in a timely manner.
• Communicate with interdisciplinary clinical staff from HMC and outside facilities, patients and caregivers.
• Coordinate and schedule follow-up sleep study appointments.
• Other assigned duties

Requirements

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration

About Harborview

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

Challenge. Collaboration. Compassion.

Compensation, Benefits And Position Details

Pay Range Minimum

$23.41 hourly

Pay Range Maximum

$33.47 hourly

Benefits

Other Compensation: For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent)

100.00%

Union/Bargaining Unit

SEIU Local 925 Nonsupervisory

About Uw Medicine – Where Your Impact Goes Further

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.