Program Coordinator - Risk Management 101931

WVU Medicine St. Joseph's Hospital; Buckhannon (WV); On-site; USD 60,000 - 80,000; Full time

Job summary

STJ St. Joseph's Hospital in Buckhannon, WV, seeks an Enterprise Risk Management Coordinator to assist the Director with day-to-day program oversight and reporting. You will track timelines, prepare reports, and provide on-call coverage as needed to support patient safety and compliance initiatives.

The role emphasizes data analysis, dashboard development, and cross-functional collaboration; a bachelor’s degree and healthcare risk experience are preferred.

Qualifications

• Bachelor’s degree in business or healthcare administration or related field.
• Experience in healthcare risk management or related field.
• Preferred risk management certification.

Responsibilities

• Coordinate project plans, deadlines, and implementation with internal/external partners.
• Develop and analyze metrics to monitor risk, quality, and finance.
• Assist with risk investigations, incident documentation, and risk indicators.
• Provide back-up risk management coverage and support on-call needs.

Skills

Analytical skills

Communication

Problem solving

Team collaboration

Microsoft Office

Education

Bachelor’s Degree in Business Administration or Healthcare Administration

Risk Management certification

Tools

Microsoft Office

Job description

Welcome! We’re excited you’re considering an opportunity with us! Below, you’ll find other important information about this position.

This position will assist the Director, Risk Management with day-to-day management and development of the WVU Medicine Enterprise Risk Management Program and will be responsible for tracking timely completion of projects and reports. This position will also provide coverage for the Risk Management Department, which may at times involve 24/7 on call coverage.

MINIMUM QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Bachelor’s Degree in Business Administration, Healthcare Administration, or related field.

EXPERIENCE

• Three (3) years of healthcare, risk management, patient safety, clinical, insurance, enterprise risk management project management, or related field.

PREFERRED QUALIFICATIONS

EDUCATION, CERTIFICATION, AND/OR LICENSURE

• Risk Management certification

EXPERIENCE

• Experience in a hospital environment
• EPIC (EHR) experience
• Experience with data analysis, trending, and/or dashboard development
• Paralegal experience

CORE DUTIES AND RESPONSIBILITIES

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.

• Provides project management coordination and support for projects and their activities including, but not limited to, determining the plan schedule of deadlines and project completion, developing action plans, and coordinates the implementation and completion in collaboration with appropriate internal and external parties.
• Develops and coordinates communication to all program stakeholders and other necessary individuals/groups.
• Develops, prepares, and analyzes various metrics to monitor improvements and/or opportunities as it relates to patient care, risk management, quality, and finance.
• In coordination with the Director, Risk Management, oversees the investigation, documentation, and oversite of visitor incidents.
• Participates with the development and maintenance of key risk indicators.
• Assists in the development of risk articles of interest for a Risk Management newsletter and/or safety alerts.
• Coordinates the write off medical bills related to a significant event.
• Assists with the development and coordination of medical error disclosure and second victim programs.
• Assists with analyzing and identifying risk across all domains.
• Assists with day-to-day activities of the Enterprise Risk Management (ERM) Program.
• Provides back-up risk management coverage for risk on call, sickness and/or personal time off.
• Assists with the development and implementation of policies and procedures related to overall risk management practices.
• Assists in the development and compilation of reports regarding key risks and mitigation plans for Executive Leadership and oversite committees.

PHYSICAL REQUIREMENTS

• Prolonged periods of sitting.
• Some travel may be required.
• Visual strain may be encountered in viewing computer screens, spreadsheets, and other written material.

WORKING ENVIRONMENT

• Normal office environment.

SKILLS AND ABILITIES

• Ability to assist with the development of analyses of results.
• Ability to develop and maintain positive relations within teams and external parties.
• Ability to communicate information regarding service, programs, areas of opportunity, and/or other information.
• Strong computer and organizational skills.
• Ability to problem solve and make appropriate decisions.
• Proficient in Microsoft Office software.

Additional Job Description

Scheduled Weekly Hours

40

Exempt/Non-Exempt

Shift

United States of America (Non-Exempt)

Company

STJ St. Joseph's Hospital

Cost Center

500 STJ Administration

Address

1 Amalia Drive
Buckhannon
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.