101931 Program Coord Risk Management

WVU Medicine St. Joseph's Hospital; Buckhannon (WV); On-site; USD 70,000 - 95,000; Full time

Job summary

WVU Medicine St. Joseph's Hospital in Buckhannon, WV seeks a risk management professional to support the Director of Risk Management. The role focuses on day-to-day operations, project tracking, reporting, and cross-department collaboration.

The candidate will contribute to risk indicators, incident investigations, and safety communication, while ensuring coverage for on-call needs and developing risk mitigation strategies across the Enterprise Risk Management program.

Qualifications

• Bachelor’s degree in business or healthcare administration or related field.
• Three years of healthcare/risk management or related experience.
• Proficiency with data analysis, reporting, and dashboards.

Responsibilities

• Provides project management coordination for projects, including plans, deadlines, and action steps.
• Develops and coordinates communication to program stakeholders and necessary groups.
• Develops, analyzes, and tracks metrics related to patient care, risk, quality, and finances.
• Oversees investigation, documentation and oversight of visitor incidents.
• Maintains key risk indicators and supports risk articles for newsletters and alerts.
• Coordinates write-offs of medical bills related to significant events.
• Assists with medical error disclosure and second victim programs.
• Assists in risk analysis across all domains and day-to-day ERM activities.

Skills

Microsoft Office

Communication

Project management

Analytical skills

Team collaboration

Education

Bachelor’s Degree in Business Administration / Healthcare Administration

Tools

EPIC (EHR)

Job description

Below, you’ll find other important information about this position.

This position will assist the Director, Risk Management with day-to-day management and development of the WVU Medicine Enterprise Risk Management Program and will be responsible for tracking timely completion of projects and reports. This position will also provide coverage for the Risk Management Department, which may at times involve 24/7 on call coverage.

Minimum Qualifications

• Bachelor’s Degree in Business Administration, Healthcare Administration, or related field.

Experience

• Three (3) years of healthcare, risk management, patient safety, clinical, insurance, enterprise risk management project management, or related field.

Preferred Qualifications

Education, Certification, and/or Licensure

• Risk Management certification

Experience

• Experience in a hospital environment
• EPIC (EHR) experience
• Experience with data analysis, trending, and/or dashboard development
• Paralegal experience

Core Duties and Responsibilities

• Provides project management coordination and support for projects and their activities including, but not limited to, determining the plan schedule of deadlines and project completion, developing action plans, and coordinates the implementation and completion in collaboration with appropriate internal and external parties.
• Develops and coordinates communication to all program stakeholders and other necessary individuals/groups.
• Develops, prepares, and analyzes various metrics to monitor improvements and/or opportunities as it relates to patient care, risk management, quality, and finance.
• In coordination with the Director, Risk Management, oversees the investigation, documentation, and oversite of visitor incidents.
• Participates with the development and maintenance of key risk indicators.
• Assists in the development of risk articles of interest for a Risk Management newsletter and/or safety alerts.
• Coordinates the write off medical bills related to a significant event.
• Assists with the development and coordination of medical error disclosure and second victim programs.
• Assists with analyzing and identifying risk across all domains.
• Assists with day-to-day activities of the Enterprise Risk Management (ERM) Program.
• Provides back-up risk management coverage for risk on call, sickness and/or personal time off.
• Assists with the development and implementation of policies and procedures related to overall risk management practices.
• Assists in the development and compilation of reports regarding key risks and mitigation plans for Executive Leadership and oversite committees.

Physical Requirements

• Prolonged periods of sitting.
• Some travel may be required.
• Visual strain may be encountered in viewing computer screens, spreadsheets, and other written material.

Working Environment

• Normal office environment.

Skills and Abilities

• Ability to assist with the development of analyses of results.
• Ability to develop and maintain positive relations within teams and external parties.
• Ability to communicate information regarding service, programs, areas of opportunity, and/or other information.
• Strong computer and organizational skills.
• Ability to problem solve and make appropriate decisions.
• Proficient in Microsoft Office software.

Scheduled Weekly Hours: 40

Exempt/Non-Exempt: United States of America (Non-Exempt)

Shift: United States of America (Non-Exempt)

Company: STJ St. Joseph's Hospital

Cost Center: 405 STJ Quality Management

Address: 1 Amalia Drive, Buckhannon, West Virginia

Equal Opportunity Employer: West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.