Manager Patient Safety

WVU Medicine Berkeley and Jefferson Medical Centers; Martinsburg (WV); On-site; USD 110,000 - 160,000; Full time

Job summary

BMC Berkeley Medical Center is seeking a leader for patient safety to guide safety programs across inpatient and outpatient settings. You will oversee committees, analyze data, and implement improvements to reduce harm and promote safe practices.

The role requires collaboration across multiple teams and sites, and includes education, mentoring, and leadership of the Patient Safety Coordinators to advance organizational safety goals.

Qualifications

• Bachelor’s degree in healthcare or related field.
• Five years in patient safety setting.
• Master’s degree preferred.

Responsibilities

• Promotes and supports a culture of safety across hospital and ambulatory settings.
• Identifies and analyzes patient safety data to drive improvements.
• Leads the Patient Safety Committee and collaborates with hospital teams.
• Provides education and guidance on patient safety initiatives and trends.

Skills

Leadership

Patient Safety

Data Analysis

Education Training

Education

Bachelor’s degree in healthcare or related field

Master’s degree preferred

Job description

Provide leadership of patient safety functions to ensure a safe environment for patients, families, and employees. Provides expertise and leadership through critical analysis, assessment, implementation, and evaluation of clinical care in inpatient and outpatient settings. Accountable for the planning, coordination, implementation, and evaluation of patient safety programs and initiatives. Uses a comprehensive view to identify vulnerabilities within the healthcare system and implement changes that result in error reduction and prevention. Oversees the Patient Safety Committee and is responsible for safety event classification and/or adjudication when needed, as well as the initial and ongoing training, mentoring, and oversight of the Patient Safety team. Identifies, collects, organizes, analyzes, and reports patient safety data and facilitates development of solutions and recommendations that promote safe practices and positive outcomes. Responsible for completing complex cases and tasks escalated by associate-level staff, ensuring timely and accurate resolution, while managing and coordinating patient safety activities across the organization. Requires collaboration across multiple teams and regional hospitals and ambulatory sites.

Minimum Qualifications

• Bachelor’s degree in healthcare or related field.

Experience

• Five (5) years in patient safety setting.

Preferred Qualifications

• Master’s degree in healthcare or related field.

CORE DUTIES AND RESPONSIBILITIES

The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an exhaustive list of all responsibilities and duties. Other duties may be assigned.

• Promotes and supports a culture of safety by planning, managing and coordinating activities at the hospital and medical practices related to patient safety, including education, safety event reviews, promotion of safe practices, and development of solutions that improve patient outcomes and reduce preventable harm.
• Identifies, collects, organizes, analyzes, and reports patient safety data and trends, and develops recommendations to support continuous improvement initiatives throughout the organization.
• Develops and leads the Patient Safety Committee, facilitates actionable outcomes, and serves on relevant hospital and system committees, councils, and task forces related to patient safety and quality improvement.
• Serves as a conduit to all levels of hospital staff by providing education, consultation, updates, reports, and communication regarding patient safety initiatives, concerns, trends, and opportunities for improvement.
• Serves as a facilitator for the implementation and sustainment of a Culture of Safety throughout the organization through education, training, staff engagement, and the promotion of evidence-based patient safety practices.
• Formulates strategies to identify, communicate, and mitigate patient safety risks and vulnerabilities and identifies opportunities for proactive improvement based on internal trends, external events, industry best practices, and published recommendations.
• Facilitates patient safety investigations, such as Root Cause Analyses (RCA), Apparent Cause Analyses (ACA), Common Cause Analyses (CCA), Failure Mode and Effects Analyses (FMEA), significant events, errors, and near misses; ensures timely completion of investigations, implementation of corrective actions, and ongoing evaluation of improvement strategies to prevent recurrence.
• Reviews patient safety events and provides guidance regarding event classification, escalation, investigation, resolution, and adherence to organizational patient safety practices and standards of care.
• Develops, coordinates, and supports patient safety education, orientation, competency, and training programs for healthcare providers, staff, and leadership.
• Serves as a liaison with other healthcare organizations and external groups focused on patient safety improvement and represents the organization in collaborative patient safety initiatives when appropriate.
• Selects, hires, manages, evaluates, mentors, and facilitates the professional development of staff and provides leadership, training, mentoring, and oversight to Patient Safety Coordinators, including guidance related to serious safety events, complex investigations, and escalated cases.
• Provides leadership for continuous process improvement initiatives related to patient safety operations, workflows, team activities, and organizational patient safety goals.
• Develops, prepares, and presents patient safety reports, analyses, findings, recommendations, and educational updates to leadership, committees, physicians, faculty, and staff.
• Responsible for completing complex cases and tasks escalated by associate-level staff, ensuring timely and accurate resolution.

PHYSICAL REQUIREMENTS

• While performing duties of this job, the employee is required to walk and stand for long periods of time.
• Must be able to lift 30 pounds.
• Must be able to push 50 pounds.

WORKING ENVIRONMENT

• Office Setting.
• May need to travel to outside entities on occasion.
• May need to inspect or observe patient care areas.

Skills and Abilities

• Excellent oral and written communication skills.
• Ability to facilitate meeting with a wide variety of disciplines involved.
• High level of attention to detail required.

Scheduled Weekly Hours

40

Shift

United States of America (Exempt)

Company

BMC Berkeley Medical Center

Address

2500 Hospital Drive
Martinsburg
West Virginia

Equal Opportunity Employer

West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.