Program Coordinator, NGOsource

TechSoup; Northern (KY); Hybrid; USD 44,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Remote work

Job summary

TechSoup’s NGOsource program seeks a Program Coordinator to support the ED process for NGOs, focusing on data management, document control, and member support. This fully remote, six-month position reports to the Director of Operations and Partnerships and aims for potential hire.

The NGOsource service provides centralized EDs for funders, with a broad international footprint. Prior administrative experience and strong Excel skills are preferred.

Qualifications

• 1-2 years of administrative experience preferred.
• Experience with contact management, data management, or data hygiene preferred.
• Excellent interpersonal skills and a positive attitude.
• Ability to think critically and creatively about new issues.
• Microsoft Office skills, especially Excel.
• Detail oriented with ability to multitask.

Responsibilities

• Support NGOs as they move through the ED process.
• Assist in data management and tracking of NGOsource EDs.
• Document and contact management; ensure consistency of external documents.
• Escalate technology issues and coordinate with teams to resolve.
• Assist with onboarding of new members and provide customer support to current members.
• Communicate and elevate issues within the NGOsource team and to external partners as needed.

Skills

Administrative support

Stakeholder communication

Interpersonal skills

Critical thinking

Multitasking

Education

Associate’s degree or equivalent

Tools

Excel

Job description

Program Coordinator, NGOsource

Full-time, temporary position (6 months, with possibility of hire) - Fully Remote

(U.S. roles, TechSoup only hires from the following states: Alabama, Arizona, California, Colorado, District of Columbia, Florida, Georgia, Illinois, Indiana, Kansas, Massachusetts, Maryland, Michigan, Missouri, Mississippi, Montana, North Carolina, New Jersey, New Mexico,New York,Ohio,Oklahoma,Oregon,Pennsylvania,South Carolina, Tennessee,Texas,Utah,Virginia,Washington, Wisconsin)

We’re a high-impact, global nonprofit social enterprise that believes in using technology for the greater good. Since 1987, we’ve been building partnerships and alliances with individuals, corporations, nonprofits, and governments across the globe – all committed to helping nonprofits fully access the profound power of technology and a connected world — and use it to improve lives.

But we won’t stop there: as technology and global needs change, so do we. We’re creating new, community-driven platforms and mobile apps and are enhancing our offerings so that nonprofits around the world have the resources they need to build a brighter future for millions of individuals.

We’re innovators, leaders, influencers, social entrepreneurs, and technologists drawn together by a shared vision: to make the world a better place through technology. Join us!

Position

Reporting to the Director of Operations and Partnerships, NGOsource, the Program Coordinator will support the operational success of the NGOsource team. The Program Coordinator will be responsible for team administrative supportive and development, program and product delivery, and quality control and evaluation. This is a six-month position with an expected timeframe of approximately August 2026-January 2027.

NGOsource, a project of the Council on Foundations and TechSoup, is an online equivalency determination (ED) service for US funders who make international grants. It offers a unique centralized repository of EDs for NGOs and governments located in over 100 countries. NGOsource provides ED services to over 120 member grant makers and other organizations who are interested in this elite level of due diligence. NGOsource’s membership includes 9 of the 10 largest international grant makers in the US and 15 of the largest 20, as well as donor advised funds, small and medium-sized family foundations, corporate foundations, and community foundations.

Duties and Responsibilities

• Support NGOs as they move through the ED process
• Assist in data management and tracking of NGOsource EDs
• Document and contact management
• Ensure consistent formatting on external documents
• Escalate technology issues and working with the appropriate team(s) to resolve
• Assist with onboarding of new members and provide customer support to current members
• Communicate and elevate issues within the NGOsource team and to external partners as necessary

Qualifications

• 1-2 years of administrative experience, experience communicating with internal and external stakeholders preferred
• Experience with contact management, data management, or data hygiene preferred
• Excellent interpersonal skills and a positive attitude
• The ability to think critically and creatively about new issues
• Microsoft Office skills, and in particular, experience with Excel
• High to detail and the ability to multitask

Education

• Associate’s degree or equivalent work experience preferred.

TechSoup is an Equal Opportunity Employer and is committed to ensuring that all employees and applicants receive equal consideration and treatment, regardless of race, color, creed, gender (including gender identity or gender expression), religion, marital or domestic partner status, age, national origin or ancestry, physical, mental or medical disability, sex, sexual orientation, citizenship, military service status, veteran status, or any other characteristic protected by state or federal law or local ordinance.

The base salary range for this full-time remote position is$44,000.00-$52,000.00 annuallyplus benefits (US national range). TechSoupdeterminessalary ranges based onarole, level, and location. The range reflects the minimum andmaximumtargets for new hire salaries for the position across all US locations. Individual pay isdeterminedby location and other factors, including job-related skills, experience, relevant education or training, business needs, and market demands. TechSoup offers a comprehensive benefits package, including medical, dental, vision, retirement, and otherperks.