Program Coordinator, Neurology

Mass General Brigham; Boston (MA); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

403b retirement plan

Tuition reimbursement

MBTA pass

Job summary

Mass General Brigham is seeking a patient-focused Program Coordinator to support the Neurology Department’s clinical care, research, and programmatic work. The role bridges neuroscience, brain imaging, molecular biology, and clinical care, coordinating activities and ensuring operational efficiency.

Responsibilities include coordinating patient assessments, tracking schedules, and assisting families and care partners with program processes.

Qualifications

• Administrative experience supporting clinical care, research, or programs.
• Ability to prioritize, manage multiple tasks, and meet deadlines.
• Strong communication with patients, families, and cross-disciplinary teams.

Responsibilities

• Coordinate interdisciplinary patient assessments, scheduling, and follow-ups.
• Review checklists to determine patient eligibility and process admissions.
• Track treatment and monitoring schedules; manage data collection and documentation.
• Communicate relevant information with patients, families, clinicians, and teams.
• Support program reporting, data analysis, and project implementation.

Skills

Administrative support

Scheduling

Communication

Data entry

Education

High School Diploma or Equivalent

Associate's Degree preferred

Tools

MS Office

Job description

Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

We are seeking a patient-focused and team-oriented individual, who is highly motivated and organized, to serve as a full-time Program Coordinator supporting clinical care, research, and programmatic work in the Department of Neurology. The Program Coordinator will support work that bridges neuroscience, brain imaging, molecular biology, and clinical care, helping to advance research discoveries. Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication and scheduled appointments across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

Responsibilities

• Coordinating and scheduling interdisciplinary patient assessments, treatments, surveillance monitoring, and clinical follow-ups.
• Reviewing procedural checklists that have been developed to establish patient eligibility.
• Tracking and managing treatment-related and monitoring-related schedules for patients.
• Communicating relevant information with patients and families, care partners, clinicians, and interdisciplinary team members.
• Coordinating data collection, documentation, and tracking in support of clinical and research program needs.
• Assisting patients and families, as well as care partners in navigating program-related processes and resources.
• All other duties as assigned.

Qualifications

• Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Can this role accept experience in lieu of a degree? No
• Experience Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities

• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Basic financial/accounting skills.
• Strong oral and written communication skills.

Additional Job Details (if applicable)

Department: MGH Neurology

Schedule: Monday - Friday | 8:30 am to 5:00pm| Onsite| Hybrid after 90 days of training

Compensation: The posted salary reflects the starting range for this position. Actual compensation will be based on the selected candidate's qualifications, including experience, education, and relevant skills.

Benefits: Medical, Dental, Vision, 403b retirement plan, tuition reimbursement, discounted MBTA pass & more!

Remote Type Hybrid Work Location 185 Cambridge Street

Scheduled Weekly Hours 40

Employee Type Regular Work Shift Day (United States of America)

Pay Range $19.81 - $28.30/Hourly Grade 3

EEO Statement

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Combat disease. Hold a hand. Help people. Impact the world.

Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we're more than a system - we're leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.