Program Coordinator, LLM Adjunct Services

Georgetown University; Washington (Washington County); Hybrid; USD 26,000 - 40,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Georgetown University’s Law Center seeks a Program Coordinator for LL.M. Adjunct Services within the Office of Academic Affairs.

The role delivers professional front-line customer service to a large adjunct faculty group with onboarding and appointment letters, serving as the first point of contact for administrative inquiries. You will manage communications, adjunct data, scheduling support, office reservations, and front desk operations, collaborating across multiple departments to support JD

Qualifications

• Associate’s degree, B.A., or equivalent required.
• At least two years professional experience.
• Strong organizational and interpersonal skills; excellent oral and written communication.
• Proficiency with Microsoft 365, Google Workspace and Adobe Acrobat.

Responsibilities

• Facilitate rehiring and onboarding for 300+ LL.M. adjuncts and prepare appointment letters.
• Serve as first point of contact for adjunct faculty inquiries on administrative issues.
• Provide adjunct data to internal and external constituents and manage communications.
• Oversee adjunct office reservations and assist with scheduling and front desk support.
• Support mission of the Academic Affairs office across JD and LL.M. programs.

Skills

Organizational skills

Interpersonal skills

Written communication

Oral communication

Education

Associate's degree, B.A., or equivalent

Tools

Microsoft 365

Google Workspace

Adobe Acrobat

Job description

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

Job Overview

The Program Coordinator for LL.M. Adjunct Services, in the Office of Academic Affairs, Law Center - Georgetown University plays an important role in providing consistent, professional front-line customer service to a large, prominent, professional group of adjunct faculty who have unique needs for support as they are not on campus frequently. The Program Coordinator will focus on providing support to over 600 adjunct faculty teaching experiential and non-experiential courses.

Duties include but are not limited to:

• Facilitating the rehiring and onboarding process for over 300 LL.M. adjuncts, including preparing, keying in, and issuing over 300 appointment letters Providing in-person support to adjunct faculty as they prepare to teach and carry out teaching and grading responsibilities
• Serving as the first point of contact for adjunct faculty inquiries related to administrative issues
• Provide adjunct faculty data to internal and external constituents, as appropriate
• Manage communications to adjunct faculty

This position will also manage adjunct office reservations, assist with implementing and standardizing office procedures related to adjunct services, update the adjunct virtual office page, and provide course scheduling assistance and front desk support. The Program Coordinator will also perform other duties as required to support the mission of the Academic Affairs office.

Work Interactions

The Program Coordinator reports to, and works closely with, the Executive Director, Adjunct Services, who is responsible for overseeing all aspects of our large adjunct program. The Program Coordinator also carries out their responsibilities in close partnership with the Assistant Dean, Academic Affairs, the Program Coordinator of J.D. Programs, and the Assistant Directors for the J.D. and LL.M. Academic Programs, who manage the course scheduling process for all adjunct faculty. Additionally, the Program Coordinator will be a key member of the Academic Affairs team, and will collaborate with numerous staff across both the J.D. and Graduate programs as well as other Law Center departments including, but not limited to, the Office of Employment Services, the Parking Office, the GOCard Office, UIS, the Office of Graduate and International Programs, and the Library. Finally, the Program Coordinator will work closely with our hundreds of adjunct faculty in the J.D. and LL.M. programs, and will often be their first point of contact at Georgetown Law.

Requirements and Qualifications

Associate’s degree, B.A., or equivalent required. At least two years professional experience is required. Must have strong organizational and interpersonal skills, as well as excellent oral and written communication skills. This position requires the maintenance of sensitive financial and personal information; discretion with this information is required. Prompt, accurate, and courteous responses to requests for assistance from our adjunct faculty are critical components of the job. The ability to juggle multiple tasks, meet deadlines, and solve problems in a courteous and professional manner are necessary. A demonstrated ability to work collegially and independently with various departments within Georgetown Law, a positive attitude and willingness to do all tasks necessary to support the administration of the J.D. and LL.M. Academic Programs are essential qualifications.

Proficiency with the Microsoft 365 products (Word, Excel, PowerPoint), Google products (“G”) Suite (Gmail, Google Sheets, etc.), and Adobe Acrobat is required.

Preferred:

• Two years office administration/customer service experience
• Experience with web editing tools and Banner is a plus

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation

Pay Range:

The projectedsalary or hourly pay range for this position which represents the full range of anticipated compensation is:

$19.20 - $28.70

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodations for any part of the application and hiring process, please visit the Office for Equal Opportunity Compliance website for general information about requesting accommodations, as well as information about requesting accommodations specifically for applicants. You also can also contact the Office for Equal Opportunity Compliance at [phone] or [e-mail].

EEO Statement:

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.