Program Coordinator I - CJIS/NICS

State of South Carolina

Columbia (SC)

On-site

USD 60,000 - 90,000

Full time

13 days ago

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Benefits offered by this job

Health Insurance

Dental

Vision

Long Term Disability

Life Insurance

15 days annual leave

15 days sick leave

13 paid holidays

Paid Parental Leave

State Retirement Plan

Deferred Compensation Programs

Job summary

South Carolina Law Enforcement Division (SLED) seeks a qualified supervisor to lead a team handling NICS indexing and related criminal justice data. You will oversee day-to-day work distribution, ensure accuracy, and train staff on NICS procedures while maintaining compliance with federal and state policies.

The role requires strong communication skills, knowledge of FBI/NICS policies, and the ability to interpret arrest data for accurate index entries.

Qualifications

Bachelor's degree or an associate degree with four years of experience in criminal justice communication and/or training.
Must obtain NCIC Full Function Certification within six months of hire.
Extensive knowledge of the FBI Security policy, NCIC Operating Policies, and NICS.
Ability to interpret arrest data from criminal histories and other court documentation to make accurate NICS Indices entries.
Strong communication skills; ability to supervise, train, and interact with subordinates.
Position may require statewide travel.

Responsibilities

Lead and develop a team, facilitate the distribution of work, scheduling, quality assurance, and training initiatives. Attend and conduct training on NICS. Verify that U21s and R84s are completed correctly in the allotted time frame.
Review daily correspondence from the courts, solicitors, and drug labs to determine if offenses would prohibit carrying a weapon or obtaining a permit, and if that person falls under the NICS denial and/or revocation policy. Prepare the indictments spreadsheet monthly for entry into the indices. Verify and submit all revocation letters and any correspondence to persons entered into the NICS Index or from persons regarding appeals and/or reliefs.
Perform quality assurance to ensure all entries are correct and supported by documentation. Prepare for the triannual FBI NICS Audit and answer questions. Organize and maintain files on all NICS Indices entries and remove entries as necessary. Keep up to date on proper research, coding procedures, laws, legislation, and policies to ensure accurate and complete information is added to the NICS Index with the proper supporting document. Organize and collect statistical data as needed.
Conduct meaningful and quality performance reviews on subordinates. Identify and assess an employee's strengths, quality of work, and weaknesses using performance reviews (EPMS). All performance reviews are conducted in a fair and impartial manner.

Skills

Strong communication skills

Team leadership

Education

Bachelor's degree or Associate degree with four years in criminal justice communication/training

Job description

About SLED

The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state.

Job Responsibilities

About SLED

At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED's diverse responsibilities make it one of the most dynamic law enforcement agencies in the state.

We foster a professional work environment where teamwork, respect, and continuous improvement are fundamental. Our employees are held to the highest standards and are given opportunities to grow within a mission-driven organization that makes a meaningful difference in South Carolina communities.

Learn more about why you should join our team at www.sled.sc.gov .

General Responsibility

Supervise and coordinate a team in variety of specialized coding duties to assist the National Instant Criminal Background Check System (NICS) Index as required by state and federal law. Process and maintain the NICS Indices to include researching, entering, updating, and correcting efficiently and accurately.

Specific Duties

Lead and develop a team, and facilitate the distribution of work, scheduling, quality assurance, and training initiatives. Attend and conduct training on NICS. Verify that U21s and R84s are completed correctly in the allotted time frame.
Review daily correspondence from the courts, solicitors, and drug labs to determine if the offenses would prohibit a person from carrying and obtaining a weapon or obtaining a concealed weapons permit, and if that person falls under the NICS denial and/or revocation policy. Prepare the indictments spreadsheet monthly for entry into the indices. Verify and submit all revocation letters and any correspondence to persons entered into the NICS Index or from persons regarding appeals and/or reliefs.
Perform quality assurance to ensure all entries are correct and supported by documentation. Prepares for the triannual FBI NICS Audit and answers any questions. Organize and maintain files on all NICS Indices entries and remove NICS Indices entries as necessary. Keep up to date on proper research, coding procedures, laws, legislation, and policies to ensure accurate and complete information is added to the NICS Index with the proper supporting document. Organize and collect statistical data as needed.
Conduct meaningful and quality performance reviews on subordinates. Identify and assess an employee's strengths, quality of work, and weaknesses using performance reviews (EPMS). All performance reviews are conducted in a fair and impartial manner and are completed within the specified period.

Minimum And Additional Requirements

Bachelor's degree or an associates degree with four (4) years of experience in criminal justice communication and/or training; work experience may be substituted for education on a year-by-year basis.
Must be able to obtain NCIC Full Function Certification within six (6) months of hire.
Extensive knowledge of the FBI Security policy, NCIC Operating Policies, and NICS.
Must possess the ability to interpret arrest data from criminal histories and other court documentation to make accurate NICS Indices entries.
Strong communication skills; including the ability to foster relationships with state, local, and federal partners.
Ability to supervise, train, and interact with subordinates in a professional manner.
Position may require statewide travel, including overnight travel as necessary.

Additional Comments

South Carolina Law Enforcement Division (SLED) is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

SLED offers an exceptional benefits package for FTE positions that includes:

Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
15 days annual (vacation) leave per year
15 days sick leave per year
13 paid holidays
Paid Parental Leave
State Retirement Plan and Deferred Compensation Programs

Supplemental questions are considered part of the official application. Any misrepresentation of yourself may be grounds for disqualification.

Conditional selection based based on candidate education, training, experience, oral interviews and clearance of background investigation.

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