Program Coordinator I - Bridges to Moms Program

2200 The Brigham and Women's Hospital, Inc.; Boston (MA); Hybrid; USD 27,000 - 39,000; Full time

Job summary

Mass General Brigham's Bridges to Moms program at Brigham and Women’s Hospital is seeking a Program Coordinator I to support day-to-day operations, data management, event planning, and reporting.

The role emphasizes workforce development, helping patients access education and career opportunities, with a hybrid work arrangement in Boston and a 40-hour work week.

Qualifications

• High School Diploma or equivalent is required; an Associate degree in a related field is preferred.
• 0–1 year of administrative or program support experience.
• Fluency in English and Spanish is required.

Responsibilities

• Assist in day-to-day administrative tasks related to program management.
• Maintain accurate and organized program documentation, including project plans, reports, and correspondence.
• Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.
• Enter and manage program-related data, ensuring accuracy and completeness.
• Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.

Skills

Prioritization

Financial literacy

Communication skills

Spanish fluency

Education

High School Diploma or equivalent

Associate's Degree related field

Job description

Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary Bridges to Moms (BTM) is a program within the Division of Women’s Health at Brigham and Women’s Hospital that supports pregnant and postpartum women facing barriers such as housing, food, transportation, and access to care. Through compassionate, comprehensive support, BTM helps families navigate challenges, improve health outcomes, and build a foundation for long-term stability and self-sufficiency.

The Program Coordinator I supports day-to-day program operations, including administrative coordination, event planning, data management and analysis, and program reporting.

The role also plays an important part in Workforce Development (WFD), helping patients identify and access educational opportunities, skills training, and certificate programs aligned with their career goals.

Through these efforts, the Program Coordinator helps empower patients to pursue meaningful career pathways, strengthen their financial independence, and build brighter futures for themselves and their families.

Responsible for coordinating program activities and providing administrative support, ensuring operational efficiency and alignment with organizational goals. Facilitates communication across departments, monitors program timelines, and supports project implementation to enhance program effectiveness. Contributes to reporting and data analysis to assess program impact and support strategic improvements.

Essential Functions

• Assist in the day-to-day administrative tasks related to program management.
• Maintain accurate and organized program documentation, including project plans, reports, and correspondence.
• Assist in the planning and execution of events related to hospital programs, such as workshops, training sessions, and community outreach activities.
• Enter and manage program-related data, ensuring accuracy and completeness.
• Communicate with program participants and stakeholders, providing information, collecting feedback, and addressing inquiries.

Qualifications Education High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred Experience Administrative or program support experience. 0-1 year required

Knowledge, Skills and Abilities

• Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
• Basic financial/accounting skills.
• Strong oral and written communication skills.

Fluency in both English and Spanish is required for this position.

Additional Job Details (if applicable) Remote Type Hybrid Work Location 41-45 Avenue Louis Pasteur Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $19.81 - $28.30/Hourly Grade 3 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline. Combat disease. Hold a hand. Help people. Impact the world. Mass General Brigham is a passionate, welcoming community where minds meet caring hearts. Come be a part of the world’s most powerful force in medicine, where every role is important in changing lives. Are you ready? Our history includes New England hospitals founded over 200 years ago, some of the first and most prestigious hospitals in the world. Built on the legacy of two leading academic medical centers, we’re more than a system—we’re leaders in the practice of medicine. Mass General Brigham is committed to serving the community. We are dedicated to enhancing patient care, teaching and research, and taking a leadership role as an integrated health care system. We recognize that increasing value and continuously improving quality are essential to maintaining excellence.