Program Coordinator I

Partnership HealthPlan of California; Fairfield (CA); On-site; USD 50,000 - 62,000; Full time

Job summary

Partnership HealthPlan of California is seeking a Program Coordinator to support coordination and implementation of assigned programs, including data entry, tracking, and reporting. The role involves monitoring program emails, attending meetings, and assisting with stakeholder communications and documentation.

Responsibilities include planning events, publishing agendas and minutes, developing stakeholder reports, and ensuring timely updates to leadership.

Qualifications

• High School diploma or equivalent.
• Minimum of one year project coordination or relevant experience.
• Effective communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Detail-oriented.
• Strong organization skills to manage multiple tasks at once and meet deadlines.
• Strong decision-making, problem solving and critical thinking skills.
• Able to work under pressure and in a fast-moving environment.
• Knowledge of project/program management methodologies is desirable.
• Proficient in Windows, Word, Excel, Outlook, Visio and PowerPoint.

Responsibilities

• Supports the execution of existing program activities, including data entry, tracking, and reporting.
• Tracks and compiles program data for program team analysis/review.
• Monitors program email inbox and responds accordingly.
• Attends program meetings and assists in follow-up with stakeholders on outstanding deliverables and action items.
• Assists with planning and coordination of events, conferences, and webinars.
• Develops and publishes agendas, meeting minutes, and necessary documentation.
• Assists with internal and external meetings.
• Assists Program Manager to develop and publish communication/updates to program stakeholders.
• Develops and publishes stakeholder reports on defined schedule.
• Communicates program outcomes and potential risks to leadership.
• Supports successful implementation of new programs and processes.
• Coordinates with leadership and units to implement improvement projects.
• Utilizes established software and online collaboration tools.
• Schedules user demos, trainings and setup as assigned.
• Maintains documentation per department specs.
• Other duties as assigned

Skills

Communication

Interpersonal skills

Customer service

Detail oriented

Organizational skills

Problem solving

Work under pressure

Change management

Windows

MS Office

Education

High School diploma or equivalent

Tools

Windows

Microsoft Word

Excel

Outlook

Visio

PowerPoint

Job description

Overview

To provide coordination and implementation support of defined tasks for the assignedprogram(s).

Responsibilities

Supports the execution of existing program activities, including data entry, tracking, andreporting. Tracks and compiles program data for program team analysis/review. Monitors program email inbox. Responds and follows up accordingly. Attends program meetings and assists in follow-up with stakeholders on outstandingdeliverables and action items. Assists with planning and coordination of events, conferences, and webinars, as needed. Develops and publishes agendas, meeting minutes, and necessary documentation. As directed, assists with internal and external meetings. Assists Program Manager to develop and publish communication/updates to programstakeholders. Develops and publishes stakeholder reports on defined schedule. Communicates program outcomes and potential risks to leadership. Supports the successful implementation of new programs and associated processes. Works with program leadership and relevant units to coordinate the implementation ofeffective and high quality program improvement projects. Utilizes established software, tools, and resources needed for program execution andoversight. Utilizes online collaboration applications. Schedules and assists with user demos, trainings and setup as assigned. Maintains documentation per department specifications. Other duties as assigned

Qualifications

Education and Experience

High School diploma or equivalent. Minimum of one (1) year projectcoordination or relevant experience

Special Skills, Licenses and Certifications

Effective communication skills, both verbal and written. Stronginterpersonal and customer service skills. Ability to establish andmaintain effective working relationships across all levels within theorganization. Detail-oriented. Strong organization skills to work onmultiple tasks at one time and efficiently complete assigned taskswithin established timeframes and quality standards. Strong Decision-making, problem solving, and critical thinking skills. Able to workunder pressure and meet critical deadlines in a fast-movingenvironment. Adaptable to a continuous changing environment.Knowledge of project/program management methodologies is highlydesirable. Proficient experience in use of various computer systemsoftware including Windows, Microsoft Word, Excel, Outlook, Visio,and PowerPoint. Valid California driver’s license and proof of currentautomobile insurance compliant with Partnership policy are required tooperate a vehicle and travel for company business.

Performance Based Competencies

Must be able to work in a fast-paced environment and maintaincourtesy and composure when dealing with internal and externalcustomers. Ability to function effectively with frequent interruptionsand direction from multiple team members. Maintains confidentialityand integrity at all times.

Work Environment And Physical Demands

More than 50% of work time is spent using a desktop computer. Whennecessary, the ability to lift, carry, or move objects of varying size,weighing up to 10 lbs.

All HealthPlan employees are expected to:

• Provide the highest possible level of service to clients;
• Promote teamwork and cooperative effort among employees;
• Maintain safe practices; and
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

HIRING RANGE:

$36.00 - $45.01

IMPORTANT DISCLAIMER NOTICE

The job duties, elements, responsibilities, skills, functions, experience, educational factors and the requirements and conditions listed in this job description are representative only and not exhaustive or definitive of the tasks that an employee may be required to perform. The employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or work environment change.