Program Coordinator, Experienced

Blue Shield of CA; Rancho Cordova (CA); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Hybrid workplace model

Job summary

Blue Shield of California is seeking an Experienced Program Coordinator to support the Medical Care Programs team in managing programs, planning and implementing AI solutions, and coordinating stakeholder engagement.

The role emphasizes operations oversight, cross-functional collaboration, and stakeholder engagement to drive savings and improve quality of care. The hybrid workplace requires in-office presence two days per week.

Qualifications

• Bachelor's degree or HS diploma with 4 years of relevant experience.
• At least 3 years of prior relevant experience.
• Familiarity with health care data and the CA health care delivery system.
• Experience with member- or provider-facing programs.
• Excellent written and verbal communication skills.
• Strong organizational and/or project management abilities.

Responsibilities

• Support program management in operations and oversight of multiple programs.
• Assist planning and implementation of AI solutions within programs.
• Coordinate with stakeholders and document requirements.
• Engage cross-functional teams to drive alignment and results.

Skills

Healthcare data

Care/Case Management

Communication

Project management

Stakeholder coordination

Education

Bachelor's degree

Job description

Your Role

The Medical Care Programs team is responsible for managing programs and partnerships that support members with their health care, drive savings, and improve quality. The Program Coordinator, Experienced will report to the Senior Manager. In this role you will support the program management team in operations and oversight of various programs, planning and implementation of AI solutions, analysis, coordination, stakeholder engagement, documentation and more.

Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.

Your Knowledge and Experience

• Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
• 3 years of prior relevant experience
• Prefers familiarity with health care data and the health care delivery system in California; health plan or provider experience strongly desired
• Prefers experience related to member- or provider-facing programs, such as Utilization Management or Care/Case Management
• Excellent written and oral communication skills, ability to engage cross-functional stakeholders to drive requirements and coordination
• Strong organizational and/or project management skills, consistent ability to "self-start," take ownership and seek assistance when necessary

Hybrid

This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.