Program Coordinator (hybrid/in office 3 days/week)

M2: The Institute for Experiential Jewish Education; New York (NY); Hybrid; USD 63,000 - 67,000; Full time

Benefits offered by this job

Salary range $63,000-$67,000 USD annua

NY office hybrid (Wednesdays & Fridays

Professional development support

Generous PTO & holidays

Job summary

M²: The Institute for Experiential Jewish Education in New York is seeking a Program Coordinator to become the operational backbone of our learning programs. You will manage logistics, materials, vendors, and participant support to ensure every gathering, webinar, and resource runs smoothly with high quality.

This role rewards organization, attention to detail, and the ability to keep multiple projects on track.

Qualifications

• Minimum of 2 years of experience in event coordination, project management, customer-facing operations, or similar roles.
• Exceptional organizational and project management skills with the ability to manage multiple projects.
• Strong written and verbal communication; professional, welcoming demeanor.
• Comfort navigating fast-paced environments with flexibility, calmness and sound judgment.
• Demonstrates a service-oriented mindset, anticipating needs and responding thoughtfully.
• Self-directed, able to work independently and collaboratively.
• Tech-savvy; experience with Salesforce, Monday.com, Campaign Monitor, Canva, or similar platforms.
• This job requires 20 days of travel, in addition to all staff retreats.

Responsibilities

• Plan and execute program logistics for in-person and virtual events.
• Coordinate materials, venues, vendors, and travel.
• Maintain timelines and track deliverables.
• Provide on-site support at programs.
• Liaise with staff, vendors, and participants.
• Oversee office operations and travel planning.
• Liaise with staff and faculty on logistics and sessions.
• Manage travel booking and participant arrangements for assigned programs.
• Provide on-site logistical support to ensure a welcoming experience.

Skills

Event coordination

Project management

Communication

Organizational skills

Adaptability

Independent work

Technology comfort

Tools

Salesforce

Monday.com

Campaign Monitor

Canva

Job description

WHO WE ARE:

M2: The Institute for Experiential Jewish Education’s mission is to equip Jewish educators, professionals, and organizations with the creativity and capacity to deliver powerful Jewish experiences. We design and deliver high-caliber training programs and consulting services that strengthen educators and the organizations they serve. While our primary focus is North America, M² also maintains a growing presence in Israel and Europe. With offices in New York, Chicago and Israel, we are a nimble, cutting edge and deeply relational organization guided by five core values: generosity, humility, rigor, innovation, and integrity. We care deeply about our work and about how we work.

POSITION OVERVIEW:

The Program Coordinator plays a vital role in bringing M²’s learning experiences to life. Reporting to the NY Program Manager, this position serves as the operational backbone of our programs and special projects — ensuring that every gathering, webinar, training, project, and resource is executed with precision, care, and excellence. From managing logistics and materials to coordinating vendors and supporting participants, the Program Coordinator ensures that our educators experience seamless, high-quality learning environments. This role is ideal for someone who takes genuine pride in organization, follow-through, and attention to detail. If you derive satisfaction from checklists completed, materials beautifully prepared, systems running smoothly, and events executed flawlessly, this role will be deeply fulfilling.

KEY RESPONSIBILITIES:

Program Planning, Coordination, and Execution (40%)

• Partner with program team members to translate programmatic visions into well-executed, immersive learning experiences.

• Oversee the full lifecycle of program materials, including sourcing, preparing, printing, packaging, and shipping, ensuring every detail reflects M²'s high standards and aesthetic.

• Plan, coordinate, and execute all program logistics with exceptional attention to detail, ensuring seamless delivery of in-person and virtual programs.

• Research and evaluate venues and vendors aligned with budget, M²'s standards, and programmatic needs.

• Develop and maintain logistical timelines, track deliverables, and proactively coordinate with team members to ensure program preparations remain on schedule.

• Serve as the primary liaison to vendors, coordinating catering, A/V, travel, materials, and accommodations.

• Serve as the primary liaison to staff and faculty regarding program logistics, sessions, and materials.

• Manage Perk for assigned programs, M²'s travel booking platform, coordinating participant travel arrangements, providing booking support, and serving as the primary point of contact for travel-related inquiries and issues.

• Provide on-site logistical support during programs, troubleshooting calmly and effectively in real time to ensure a seamless and welcoming participant experience.

Program Operations, Systems, and Materials Management (40%)

• Track and maintain inventory of program and organizational supplies and materials, managing organizational storage and ensuring materials are accessible and organized in coordination with the Program Manager.

• Coordinate Salesforce and Campaign Monitor activities for assigned programs, ensuring accurate data management and serving as the primary point of contact for program-specific needs within these platforms.

• Provide additional operational support aligned with evolving programmatic and organizational needs.

Office and Administrative Support to the VP of Programs (20%)

• Provide administrative support to the VP of Programs, including preparing and proofreading documents, coordinating travel, taking meeting minutes, tracking deadlines, and following up on action items.

• Oversee day-to-day office operations, serving as the primary liaison with building management (e.g., Industrious) and coordinating office needs.

• Manage incoming mail and deliveries, ensuring correspondence and packages are distributed or forwarded appropriately.

• Coordinate conference room reservations, guest registrations, and visitor access for meetings and organizational guests.

SKILLS AND QUALIFICATIONS

• Minimum of 2 years of experience in event coordination, project management, customer-facing operations, or similar roles (experience in a nonprofit or mission-driven organization strongly preferred).

• Exceptional organizational and project management skills with the ability to manage multiple projects simultaneously and accurately. Proven ability to organize systems and track details.

• Strong written and verbal communication skills; professional and welcoming client-facing demeanor.

• Comfort navigating fast-paced and evolving environments with flexibility, calmness and sound judgment.

• Demonstrates a service-oriented mindset, anticipating needs and responding thoughtfully to teammates as well as external stakeholders.

• Self-directed and action-oriented, with the ability to work independently and collaboratively.

• High comfort level with technology; experience with Salesforce, Monday.com, Campaign Monitor, Canva, or similar platforms preferred.

• This job requires 20 days of travel, in addition to all staff retreats.

WHAT M² OFFERS:

• Salary range $63,000-$67,000 USD annually, commensurate with experience and qualifications

• Comprehensive benefits package including generous paid time off, Jewish and nationally observed holidays, professional development support, and additional perks.

• A values-driven, warm, and intellectually rigorous work environment.

• A collaborative team committed to growth, innovation, and meaningful impact in the field of Jewish education.

• The NY office is located in midtown Manhattan and practices a work environment in which staff can work from home on Wednesdays and Fridays.

M² is an Equal Opportunity employer. Personnel are chosen on the basis of ability without regard to race, color, religion, sex, national origin, disability, marital status or sexual orientation. We are committed to building a team that represents a diversity of backgrounds, perspectives, experiences and skills.