Program Coordinator for Patient & Family Engagement

St Jude Children's Research Hospital; Memphis (TN); On-site; USD 71,000 - 127,000; Full time

Job summary

St. Jude Children's Research Hospital seeks a Program Coordinator within the Patient Family-Centered Care team. You will recruit, welcome, prepare, and connect patient and family advisers with meaningful opportunities to contribute lived experience across the institution.

The role brings structure to a growing program, ensuring advisers and partners feel informed, supported, and ready to collaborate. This position emphasizes community partnership, detailed program operations, data tracking, and

Qualifications

• Bachelor's degree required.
• 3+ years of experience delivering programs.
• Significant experience with project planning tools (e.g., MS Project, SharePoint, ServiceNow, Smartsheet, Clarity, Planview, MS Office).

Responsibilities

• Administer one or more programs or projects.
• Define program requirements and coordinate input from internal/external teams.
• Develop communications and project plans or processes.
• Develop and track metrics with data analysis and reporting.
• Recommend program/process improvements for better planning and risk management.
• Support policy/process design and implementation.
• Engage with internal teams and external vendors for coordination.

Skills

Program coordination

Community engagement

Data analysis

Project planning tools

Stakeholder management

Communication

Budgeting

Education

Bachelor's degree

Tools

MS Project

Microsoft SharePoint

ServiceNow

Smartsheet

Clarity

Planview

MS Office

Job description

St. Jude Children's Research Hospital seeks a Program Coordinator within the Patient Family-Centered Care team. You will recruit, welcome, prepare, and connect patient and family advisers with meaningful opportunities to contribute lived experience across the institution.

The role brings structure to a growing program, ensuring advisers and partners feel informed, supported, and ready to collaborate. This position emphasizes community partnership, detailed program operations, data tracking, and