Program Coordinator - Community Engagement- Tampa

The Jewish Federations of North America; Tampa (FL); On-site; USD 50,000 - 75,000; Full time

Job summary

The Jewish Federations of North America is seeking a proactive non-profit professional to support the Director of Engagement in a variety of programmatic areas and engagement experiences in Tampa, FL. The role includes coordinating events, managing guest communications, and developing engaging programs for diverse audiences.

Responsibilities include assisting with marketing communications, volunteer engagement, database maintenance, and outreach to constituents.

Qualifications

• Bachelor’s degree required.
• 3–5 years of professional work experience in a non-profit organization or equivalent preferred.
• Understanding of Jewish values, holidays, traditions and culture is a plus.
• Knowledge of databases, spreadsheets and email marketing programs (Constant Contact or Mailchimp).
• Ability to be organized, proactive and diplomatic while working with volunteers and partners.

Responsibilities

• Support the Director of Engagement in programmatic areas and engagement experiences.
• Provide programmatic support for Federation Engagement initiatives including venue/equipment reservations, guest speakers, RSVPs and materials for events.
• Develop and implement engaging programs for diverse audiences in collaboration with the Director of Engagement.
• Maintain contact with constituents via phone, email and written correspondence; respond promptly to inquiries.
• Assist with all Federation Engagement programs, greeting guests and facilitating introductions at events.
• Fully manage the iVolunteer initiative, coordinating social action experiences throughout the year.
• Create and prepare ongoing marketing communications (Shalom Tampa, Jbuzz, IMPACT enewsletters).
• Research engagement trends and funding opportunities to expand team goals; develop new programs as appropriate.
• Assist with social media content to increase participation and awareness.

Skills

Strong communication

Event coordination

Volunteer engagement

Education

Bachelor’s degree

Tools

Microsoft Word

Outlook

Excel

Constant Contact

Mailchimp

Job description

Specific duties include supporting the Director of Engagement in a variety of programmatic areas and engagement experiences, including but not limited to:

Providing programmatic support and assistance for all Federation Engagement team initiatives including venue and equipment reservations, securing guest speakers, registering and tracking guest RSVPs, correspondence and phone calls with guests and sponsors, and preparing materials for events (nametags, copies, registration lists, signage, etc.)

Assist in developing, coordinating and implementing engaging programs and experiences for diverse audiences, working collaboratively with the Director of Engagement. This includes identifying opportunities, developing program ideas, coordinating logistics, recruiting and engaging participants and working with partners and volunteers. Experience engaging post-college young adults and/or other community constituencies is a plus.

Connecting with Federation constituents and program participants including personal contact, phone calls, emails and written correspondence. Ability to reach out by phone and be conversant and friendly is a must! Must be able to respond to phone messages, emails and requests in a timely manner.

Attending and assisting with all Federation Engagement team programs, providing coordination and facilitation support during event experiences. Includes greeting, welcoming and networking with guests and facilitating introductions. Availability to work weekday nights and weekends is essential.

Fully managing the iVolunteer initiative, creating, coordinating, implementing, overseeing and facilitating iVolunteer social action experiences throughout the year.

Creating, writing and preparing ongoing marketing communications for the agency, including Shalom Tampa, Jbuzz and IMPACT enewsletters.

Researching emerging engagement trends, community needs, grant and program funding opportunities to enhance and expand team goals. Opportunities to create and develop new programs and initiatives are possible and welcome!

Assisting with crafting social media posts to build awareness and increase participation for individual programs and projects.

Updating constituent and other databases as necessary with address and name changes.

Helping create presentations, memos and reports as needed.

Perform additional duties as necessary.

Position Requirements

Bachelor’s degree required from an accredited college or university.

Three to five years of professional work experience in a non-profit organization or equivalent is preferred, but not required.

Understanding of Jewish values, holidays, traditions and culture. Jewish communal service experience and Jewish knowledge is a plus.

Must have knowledge and ability to use databases, computer spreadsheets, word processing and other basic programs (Microsoft Word, Outlook and Excel), and email marketing programs (such as Constant Contact or Mailchimp).

Dynamic, high-energy, creative, organized and be able to act as a community organizer while possessing an unequivocal level of diplomacy and discretion.

Detail-oriented, versatile, organized, innovative, collaborative and a team-player.

Strong written and verbal communication, social media, project management, administrative, time-management and organizational skills are a must.

The candidate should have an entrepreneurial mindset, able to identify and pursue new opportunities and effective at forging strong interpersonal connections and alliances.

The candidate must also have a team-oriented attitude and a desire to work collaboratively with colleagues and volunteer partners, managing multiple tasks with minimal supervision.

Experience in program development, event coordination, community organizing, and volunteer engagement is ideal. Demonstrated ability to take a program or event from concept through planning, implementation and follow-up is highly valued.

The ideal individual should be able to exercise good judgment in a variety of situations and work under pressure at times to handle a wide variety of activities.Physical Requirements

Lifting, pushing and pulling up to 10 pounds may be required.

Physical stamina – must be able to bend, kneel, and squat as required to maintain files and records, etc.

Must be able to sit at a desk in an office environment at least 80% of the work shift. Ability to walk and standing intermittently for the remaining 20% of the assigned work day.

Work is mainly performed in a weather controlled, air conditioned/heated facility. Facility is well lit and has minimal obstacles.

Position uses typical office environment apparatus including computer, printer, fax machine and copier.

Reporting Relationships

Reports directly to Director of Engagement