Program Coordinator - Child Welfare

Four Oaks; Cedar Rapids (IA); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Program Coordinator to lead and support a team in child welfare. This role involves overseeing staff training, coaching, and ensuring adherence to best practices in a mental health setting. The ideal candidate will have a strong background in behavioral management and a passion for helping children develop essential life skills. Join a dynamic team committed to making a positive impact in the community and fostering a supportive environment for both staff and clients. If you are a proactive leader with a knack for mentoring, this opportunity is perfect for you.

Qualifications

• 2+ years of experience working with children in a mental health setting.
• Leadership experience preferred, along with a Bachelor's degree.

Responsibilities

• Provide operational support to the Program Manager for effective site management.
• Supervise and mentor staff using best practices and behavioral techniques.

Skills

Coaching

Behavior Management

Mentoring

Problem Resolution

Communication

Education

High School Diploma

Bachelor's in Human Services

Job description

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Responsibilities

As the Program Coordinator, you will provide operational and leadership support to the Program Manager to ensure effective site management. Your primary focus will be supervising, coaching, and mentoring staff using best practices and behavioral management techniques. Specific responsibilities include:

Coaching & Leadership

• Provide comprehensive training to new employees.
• Mentor staff by demonstrating best practices and behavioral management techniques.
• Observe staff-client interactions for coaching and training purposes.
• Oversee daily schedules and staff adherence, including transitions.
• Implement scheduling changes as needed.
• Offer regular feedback to staff on performance improvements.
• Communicate concerns and progress to the Program Manager.
• Assist with scheduling, interviewing, and problem resolution.
• Participate in team meetings to review cases and develop programming solutions.

Direct Care

• Understand the client population and treatment plans.
• Reinforce positive behaviors and use proactive intervention techniques.
• Apply behavior management and de-escalation techniques.
• Help clients develop self-awareness and self-correction skills.

Minimum Requirements

High School diploma and 2+ years of experience working with children in a mental health setting. Leadership experience and/or a Bachelor’s in Human Services or related field preferred. Additional requirements include:

• Establishing appropriate boundaries with clients and staff.
• Responding calmly to issues and de-escalating situations.
• Being dependable and setting a good example.
• Providing constructive feedback and building trust.
• Expressing positivity and commitment to the program.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industry: Non-profit Organizations