Program Coordinator - Chicago Ave

Paycom; Minneapolis (MN); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

PTO/ESST

403(b) Retirement Savings Plan (3%匹

Health and dental insurance

Disability & Life Insurance

Free access to Training Institute with

Job summary

People Incorporated Mental Health Services seeks a Program Coordinator for our Crisis/IRTS team in Minneapolis. You will be the main contact helping clients access mental health services, benefits, and community resources, while delivering individualized treatment planning and discharge planning aligned with client goals.

Responsibilities include crisis intervention, scheduling telehealth, coordinating treatment plans, and ensuring timely documentation.

Qualifications

• Bachelor’s degree or 30 sem./45 quarter hours in behavioral science with practicum/internship.
• 2,000 hours of supervised behavioral health delivery experience.
• Training on mental illness de‑escalation techniques, co‑occurring disorders, and psychotropic medications.

Responsibilities

• Engage clients using person-centered approaches to support recovery.
• Provide crisis intervention and de‑escalation to ensure safety.
• Coordinate services with other providers and assist with eligibility and access to benefits.
• Conduct scheduling and coordination of medical/mental health appointments.
• Complete admissions documentation and orient new clients.

Skills

Mental health de-escalation techniques

Co-occurring mental illness training

Substance abuse training

Psychotropic medications knowledge

Education

Bachelor’s degree in behavioral science

2,000 hours of supervised experience

Graduate-level behavioral sciences program exposure

Job description

Job Details

Job Location: CHICAGO AVE IRTS - MINNEAPOLIS, MN 55407, Position Type: Full Time, Salary Range: $24.20 - $26.14 Hourly, Description

People Incorporated Mental Health Services is seeking a Program Coordinator to join our Crisis/IRTS team at Chicago Ave!

The Program Coordinator is a vital point of contact for clients seeking and receiving services at our Crisis and IRTS programs. Program coordinators identify, address, and manage barriers to accessing mental health care, including assisting with obtaining health care insurance coverage, locating appropriate community-based mental health services, providing education, promoting healthy lifestyles, facilitating individual meetings, completing clear and timely documentation, and delivering and developing individualized treatment planning and discharge planning consistent with client goals and objectives.

Location: Chicago ave

Starting Wage: $24.20 - $26.14/ Hourly, depending on qualification, and $1,000 hiring bonus to external candidates!

Schedule: Full- Time Monday - Friday regular business hours

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Job Duties:

• Use and model person-centered principles, actively engage clients in their mental health recovery, and develop and maintain appropriate relationships that support clients in meeting their individual goals.
• Provide and model crisis intervention and de-escalation for clients experiencing mental health symptoms or other emotional and/or behavioral responses while prioritizing client and program safety.
• Coordination of services through the recognition of multiple needs of the client, including but not limited to benefits and federal/state identification with other providers in the community, and assisting with application processes to provide necessary resources to the client.
• Provide various skill‑building, teaching, and/or coaching as it relates to the individual, including specific support with scheduling various medical or mental health appointments.
• Provide program orientation, verify, and complete necessary information for new client admissions.
• Coordinate services, meetings (treatment plan coordination,) set up telehealth visits with internal partners and provide updates to People Incorporated service providers in support of integration of care.
• Establish and post program schedule for each day and check staffing schedule daily and call staff for coverage as necessary.

Qualifications: Required Education and Experience:

• Bachelor’s degree in behavioral science or related field and proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR has completed 30 semester hours or 45 quarter hours in behavioral science or a related field and:- Has proof of a practicum or internship that requires direct interaction with adults or children served and is focused on behavioral sciences or related fields; OR- Has 2,000 hours of supervised experience in the delivery of services to people with mental illness; OR- Has 2,000 hours of supervised experience in the delivery of services to people with traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de‑escalation techniques, co‑occurring mental illness and substance abuse, and psychotropic medications and side effects; OR- Is fluent in the non‑English language of the cultural group to which 50% of the practitioner’s clients belong; OR- Has a high school diploma and 4,000 hours of supervised experience in the delivery of services to people with:- Mental illness; OR- Traumatic brain injury or developmental disabilities and completes training on mental illness, mental health de‑escalation techniques, co‑occurring mental illness, substance abuse, and psychotropic medications and side effects; OR- Is currently enrolled in a graduate‑level behavioral sciences program at an accredited college or university and is formally assigned to the program for clinical training.

Preferred Education and Experience:

• Master’s Degree in behavioral science/related field with 4,000 hours of experience.

Benefits:

• Accrue up to 4 weeks of PTO/ESST, plus company‑designated holidays and floating holidays
• 403(b) Retirement Savings Plan with a 3% employer‑match
• Multiple health and dental insurance plan choices available
• Lifestyle Benefit - choice between company contribution to health savings account, student loan repayment assistance, or flex time
• Employer‑paid Short & Long‑Term Disability Insurance & Life Insurance
• Free access to People Incorporated's Training Institute, offering free CEUs and a wide array of learning and education opportunities
• Eligibility for state and federal loan forgiveness programs

We are committed to providing salary ranges for all open positions. Please note that the specific compensation for this role will be determined based on your experience, qualifications, location, and internal equity considerations.

People Incorporated is committed to improving the wellness of our clients, staff, and the communities that we serve by providing a tobacco‑free environment.

People Incorporated is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, color, creed, religion, national origin, sex, sexual orientation, gender identity, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status regarding public assistance. People Incorporated values a diverse workplace and strongly encourages all qualified individuals to apply.