Program Coordinator, Career Development

Reel Works; New York (NY); Hybrid; USD 55,000 - 61,000; Full time

Benefits offered by this job

PTO

Medical

Dental

Vision

401K Match

Job summary

Reel Works is seeking a Program Coordinator to manage day-to-day training and recruitment logistics for the MediaMKRS programs and to support participants from recruitment through completion. The role requires hybrid work with three days per week in the Brooklyn office, based in the New York City metropolitan area.

Reporting to the Career Development Program Manager, you will organize trainings, manage trainee documents, track attendance, support invoices, and assist with recruitment events

Qualifications

• 2-3 years of experience coordinating programs, trainings, events, workforce development, education, or related operations; nonprofit or media experience is a plus
• Experience supporting participants, students, job seekers, or people facing employment barriers, with a commitment to inclusive and equitable service
• Strong administrative and project coordination skills, including managing schedules, logistics, documentation, deadlines, and competing priorities
• Experience maintaining records and using databases or CRM systems; Salesforce experience preferred
• Strong written and verbal communication skills across participants, applicants, students, and colleagues
• Proficiency with Google Workspace, Zoom, Google Classroom, Salesforce, and other web-based data systems
• Familiarity with film, television, or media career pathways, employers, unions, or training standards is preferred
• Bachelor's degree in film, television, media, communications, or a related field, or an equivalent combination of training and experience

Responsibilities

• Coordinate virtual and in-person trainings, including platform setup, venue preparation, materials, supplies, and event logistics
• Manage trainee agreements, waivers, schedules, onboarding materials, and other participant or grant documentation
• Serve as a primary trainee contact, providing timely, accessible information about schedules, locations, changes, and program expectations
• Track attendance, completion, enrollment, and waitlists; follow up on absences and coordinate accessibility requests
• Attend trainings and events as needed to support instructors, resolve logistical issues, and promote a positive participant experience
• Maintain accurate program records in Salesforce, participant databases, trackers, and Google Drive
• Support invoices, payment documentation, and budget tracking with the Accounting & Payroll Coordinator
• Compile evaluation surveys and routine program and funder reports with the Program Manager
• Coordinate recruitment schedules, registration, materials, and applicant communications with the Recruitment Coordinator and Program Manager
• Schedule and support recruitment events, information sessions, interviews, and employer or partner presentations
• Review applications, track applicant status, schedule interviews, and maintain recruitment records and metrics
• Send acceptance, waitlist, and other applicant communications using approved templates and timelines
• Update outreach materials, recruitment resources, and mailing lists; ensure program information is consistent across channels

Skills

Program coordination

Training logistics

Recruitment logistics

Communication

Salesforce

Google Workspace

Zoom

Google Classroom

Film/Media knowledge

Education

Bachelor's degree in film/television/media/communications

Tools

Salesforce

Google Workspace

Zoom

Google Classroom

Job description

THE OPPORTUNITY

Reel Works is hiring a Program Coordinator to manage day-to-day training and recruitment logistics and support participants from recruitment through completion for our MediaMKRS career development programs.

Reports To: Career Development Program Manager

Compensation: Full-time 40 hours per week; $55k - $61k + Benefits

Benefits: PTO, Medical, Dental, Vision & 401K Match

Location: This position requires candidates to be based in the New York City metropolitan area and work in a hybrid environment, with three (3) days per week in the Brooklyn office. In-person attendance is also required, as needed, at trainings, recruitment events, and program sites throughout New York City and New Jersey. Occasional evening and weekend work may be required. The physical office is located in Brooklyn, NY.

Application Deadline: Aug 24, 2026

Estimated Start Date: Sep 28, 2026

ABOUT THE ORGANIZATION

Change the storytellers, change the world! At Reel Works, we believe talent is everywhere, but opportunity is not. Reel Works was founded in 2001 to encourage young people to share their stories through filmmaking. Our work has since expanded to help build a more inclusive media industry and provide emerging talent with the mentorship, skills, and professional networks needed to succeed. Our mission is to educate, train, and mentor emerging talent from all backgrounds to succeed in the media industry. Through the power of storytelling and workforce development, we remove barriers to entry, unlock creative potential, and equip young people and emerging professionals with the tools to thrive in a rapidly evolving media industry.

Our workforce development program, MediaMKRS, was launched by Reel Works in 2019 to address the crisis of inclusion in the media industry with a goal to diversify the media landscape and create equitable solutions. MediaMKRS educates and empowers individuals from diverse backgrounds to succeed in the media industry through comprehensive training, hands‑on work experiences, networking opportunities, and unparalleled access to industry professionals needed for a thriving career. To learn more, visit reelworks.org and mediamkrs.org.

THE POSITION

Under the supervision of the Career Development Program Manager, the Program Coordinator will support the mission and vision of Reel Works by coordinating accessible, industry-aligned training that helps participants prepare for and pursue careers in media and entertainment. The Coordinator will serve as a key point of connection among participants, instructors, and program staff, ensuring that trainings are well organized and participants receive timely, consistent support. Through thoughtful program coordination, participant engagement, and recruitment support, this role will help strengthen pathways into the industry for emerging media professionals.

WHAT YOU’LL DO

Program Operations & Participant Support (60%)

• Coordinate virtual and in‑person trainings, including platform setup, venue preparation, materials, supplies, and event logistics
• Manage trainee agreements, waivers, schedules, onboarding materials, and other participant or grant documentation
• Serve as a primary trainee contact, providing timely, accessible information about schedules, locations, changes, and program expectations
• Track attendance, completion, enrollment, and waitlists; follow up on absences and coordinate accessibility requests
• Attend trainings and events as needed to support instructors, resolve logistical issues, and promote a positive participant experience
• Maintain accurate program records in Salesforce, participant databases, trackers, and Google Drive
• Support invoices, payment documentation, and budget tracking with the Accounting & Payroll Coordinator
• Compile evaluation surveys and routine program and funder reports with the Program Manager

Recruitment Support (40%)

• Coordinate recruitment schedules, registration, materials, and applicant communications with the Recruitment Coordinator and Program Manager
• Schedule and support recruitment events, information sessions, interviews, and employer or partner presentations
• Review applications, track applicant status, schedule interviews, and maintain recruitment records and metrics
• Send acceptance, waitlist, and other applicant communications using approved templates and timelines
• Update outreach materials, recruitment resources, and mailing lists; ensure program information is consistent across channels

QUALIFICATIONS

THE SKILLS & EXPERIENCE YOU HAVE

• 2-3 years of experience coordinating programs, trainings, events, workforce development, education, or related operations; nonprofit or media experience is a plus
• Experience supporting participants, students, job seekers, or people facing employment barriers, with a commitment to inclusive and equitable service
• Strong administrative and project coordination skills, including managing schedules, logistics, documentation, deadlines, and competing priorities
• Experience maintaining records and using databases or CRM systems; Salesforce experience preferred
• Strong written and verbal communication skills across participants, applicants, students, and colleagues
• Proficiency with Google Workspace, Zoom, Google Classroom, Salesforce, and other web-based data systems
• Familiarity with film, television, or media career pathways, employers, unions, or training standards is preferred
• Bachelor's degree in film, television, media, communications, or a related field, or an equivalent combination of training and experience

THE QUALITIES & ALIGNMENT YOU HAVE

• Eligible to work in the U.S.
• Commitment to our mission - Change the storytellers, change the world! - and core values: Growth, Accountability, Community, Self-expression, Equity, and Impact
• Organized and detail-oriented, with strong follow-through and attention to what needs action
• Approachable and comfortable in a participant-facing role while maintaining professional boundaries
• Collaborative and proactive, with the ability to welcome feedback and build productive relationships across roles and with internal and external stakeholders
• Sound judgment and a solutions-oriented approach to schedule changes, logistical issues, and participant needs
• Strong time management and flexibility to balance routine administration with fast-moving program and recruitment deadlines
• Integrity, reliability, and discretion when handling participant information and confidential records

Reel Works is an equal opportunity employer committed to creating and developing an inclusive staff team. BIPOC, people with intersecting identities - LGBTQIA+, women and non-binary people, people living with disabilities and others with lived experience being part of marginalized communities are strongly encouraged to apply.

To comply with government Equal Employment Opportunity and/or affirmative action reporting regulations, the application for all positions at Reel Works includes the option to respond to questions regarding gender, ethnicity, disability, and veteran status (learn more here). This information will not be used as selection criteria in connection with any employment decisions, and will be used solely as permitted by state and federal law. Self-reporting of personal identifiers is voluntary. While we appreciate your cooperation as we aim to ensure we attract a diverse candidate pool, we respect your right to decide whether to share your personally identifiable information. If you'd rather not share this information, feel free to select 'Decline to Answer'.

Reel Works is committed to protecting and respecting your privacy. For information about when and why we collect personal information on candidates, and how we keep it secure see our privacy policy.