Program Coordinator Assistant - Grand Forks

Community Options For Residential; Grand Forks (ND); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Paid holidays

401k

Life insurance

Rewarding work

Job summary

Community Options is hiring a Program Coordinator Assistant (PCA) in Grand Forks, ND. This full-time role supports the Residential Services team with administrative tasks and directly assists customers with daily activities, including appointments, transportation, and benefits paperwork.

The candidate will work closely with Program Supervisors and Coordinators, requiring strong organizational and communication skills, familiarity with MS Office, and a commitment to client-centered care.

Qualifications

• High school diploma or GED required.
• Access to a working mobile phone.
• CPR and First Aid certification or ability to obtain during training.
• Valid driver's license and reliable transportation.
• Pass a background check, MVR, drug screen, and DHS pre-employment approval.

Responsibilities

• Assist with daily administrative tasks and customer support.
• Coordinate appointments and transportation for customers.
• Assist with benefits paperwork and related administrative duties.
• Collaborate with Program Supervisors and Coordinators to support operations.

Skills

Organizational skills

Communication skills

Microsoft Office

Excel

PowerPoint

Customer service

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Job DetailsLevel: EntryJob Location: Community Options Grand Forks - Grand Forks, ND 58201Position Type: Full TimeEducation Level: High SchoolSalary Range: $20.40 - $25.50 HourlyTravel Percentage: NegligibleJob Shift: AnyJob Category: Professional ServicesCome Work with Us!

Community Options has a unique position open as a Program Coordinator Assistant (PCA) in the Residential Services department. This position works closely with our Program Supervisors and Coordinators to assist with administrative tasks and directly with our customers, assisting with daily functions, including appointments, transportation to appointments, completing benefits paperwork, etc.

Who are we?

Are you passionate about making a difference in people's lives? At Community Options, we work with individuals from all walks of life who are our priority. We provide tailored support to help them achieve their unique dreams, empowering them to make informed choices and live with dignity and respect. We are committed to delivering the highest quality of care every step of the way.

Why Community Options?

• Health, Vision, and Dental insurance
• Paid leave time
• Paid Holidays
• 401k
• Life insurance
• Rewarding work impacting the lives of those you serve!
• Some benefits may vary depending on position and employment status

The salary for this position is $20.40 - $25.50 an hour, depending on experience (DOE).

QualificationsMinimum Qualifications:

• At least eighteen (18) years of age
• Experience working in a human service environment or direct experience working with individuals with disabilities is preferred
• High school diploma or GED equivalent
• Access to working mobile phone (iPhone/ Android)
• CPR and First Aid certification, or ability to obtain successfully during new hire training period
• A valid driver's license, acceptable driving record, reliable transportation, and proof of insurance for the vehicle subject to the statute of the licensing state and the ability to travel based on operational and clientele needs
• Successfully pass a criminal background check, including Motor Vehicle Record (MVR), drug screening, and ND Department of Human Service (DHS) pre-employment approval
• Completion of training as required by Community Options

Must possess certain basic skills, including the ability to:

• Accurately observe and recall surroundings and events
• Strong organizational skills and communication skills
• Experience with computers and related software, including Microsoft Office, Excel, and PowerPoint
• Communicate information, concisely, and accurately
• Read, write, understand, and apply written instructions in English
• Complete basic computer-related tasks
• Make ethical and professional decisions
• Organize and manage tasks
• Provide quality customer service
• Work as part of a team
• Commitment to company values

Other Skills and Experience:

• Team player; good organizational and communication skills
• Knowledge of community events and opportunities for customers

Reporting to this position: None

Physical Demands and Work Environment:

The physical demands described here represent those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation(s) may be made to enable qualified individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this job, employees are required to have the ability to climb (stairs), balance, stoop, kneel, crouch, reach (above shoulder), bend, twist, sit, stand, walk, push, pull, lift, grasp, fine motor manipulation, talk, hear, and complete repetitive motions; swimming may be required. Must occasionally lift and/or move objects weighing up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Employees may be subject to working with customers who exhibit behaviors that would require the employee to use possible physical de-escalation techniques Work Environment: Employees work in indoor and/or outdoor environments, i.e., office, home, or community setting. Employees are required to operate a motor vehicle and travel as deemed necessary. Assigned work shifts and locations will vary depending on the customers’ and/ or agency's needs.

NOTE: The duties listed are not intended to be all-inclusive. Responsibilities assigned to any individual employee are at the discretion of the appointing authority.

Community Options exists to help people live individually and be active in their community.

Equal Employment Opportunity

Community Options does not discriminate based on race, color, national origin, sex, genetics, religion, age, or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.