Program Coordinator - Advocacy

TechDigital Group; Maryland; Hybrid; USD 34,000 - 55,000; Full time

Job summary

TechDigital Group seeks a contractor to provide flexible operational support across our Customer Advocacy program. You will coordinate day-to-day activities and manage data hygiene across platforms.

Responsibilities include pipeline maintenance, content workflow coordination, and data migrations, audits, and documentation to keep advocacy programs running at scale. You will assist with speaker lists, event logistics, and ensure accurate reference data to support customer success stories and

Responsibilities

• Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline.
• Content & Asset Coordination: Support workflow for customer success stories and advocacy assets from initiation through publication.
• Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.
• File & Data Migration: Support the migration of advocacy-related files, records, and assets across platforms and systems.
• Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards.
• Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.

Job description

We are seeking a contractor to provide flexible operational support across our Customer Advocacy program. This role blends day‑to‑day program coordination with critical data management responsibilities, including file migrations, audits, and cleanup. It's a great fit for someone who is equally comfortable with content workflows and the behind‑the‑scenes data hygiene that keeps advocacy programs running at scale.

Responsibilities

• Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.
• Content & Asset Coordination: Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.
• Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.
• File & Data Migration: Support the migration of advocacy‑related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.
• Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.
• Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.