Program Coordinator, Academic Operations

The George Washington University; Alexandria, Northern (VA, KY); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Comprehensive benefits package

Tuition assistance

Job summary

The George Washington University’s College of Professional Studies seeks a Program Coordinator, Academic Operations to provide administrative and operational support for CPS programs and Education Centers in Alexandria, VA. Responsibilities include event planning, space logistics, scheduling, and frontline service to students and staff.

The role emphasizes collaboration with university partners, strong communication, and hands-on coordination of programs, with an on-site schedule Monday to

Qualifications

• High school diploma or GED plus 3 years of relevant professional experience, or a Bachelor’s degree or higher.
• Excellent written and oral communication skills.

Responsibilities

• Assist with program coordination and special events planning including location reservations, invitations, registration, catering, speaker support and on-site execution.
• Support CPS course scheduling and classroom/space logistics with internal teams and the Registrar.
• Provide front desk administrative support and deliver high-quality customer service to students, faculty, staff and visitors.
• Train and supervise part-time staff and student workers; help maintain scheduling documentation and reports.

Skills

Communication

Customer service

Microsoft Word/Excel

Gmail/Google Workspace

Google Calendar

Adaptability

Education

High school diploma or GED

Bachelor’s degree or higher

Tools

Coursedog system

Scheduling spreadsheets

Office software

Job description

Program Coordinator, Academic Operations

Employer will not sponsor for employment Visa status

I. JOB OVERVIEW

Job Description Summary:

To spark new thinking, just add friction. Your unique perspective and experiences can make you successful in your career.

About Us

At the George Washington University’s College of Professional Studies, you’ll collaborate with a diverse group of experts from across disciplines and backgrounds, who will challenge you to rethink assumptions, test your ideas, and look at ways to make the greatest impact. Here, you’ll learn how to use your skills to make an impact that ripples outward through industries and communities, elevating your career trajectory and connecting you to corners of the world you never thought possible.

The College of Professional Studies ( CPS ) seeks an outstanding individual to serve as the Program Coordinator, Academic Operations, who will provide general administrative and operational support to several CPS programs and signature events, as well as the GW Virginia Education Centers.

The purpose of Program Coordinator, Academic Operations position is to provide administrative and operational support for academic programs, academic operations, and Education Center initiatives. Serving as a primary point of contact, the role supports daily center functions, coordinates course scheduling and space logistics, maintains a welcoming and efficient environment, and collaborates with University partners to ensure smooth operations. The position also provides robust event support, assisting with planning, logistics, communications, and on-site execution for a variety of academic and community programs.

Additional duties include responding to inquiries; maintaining scheduling documentation, reports, and communications; assisting with classroom and technology needs; training and supporting part time and student staff; and performing routine administrative functions under the general supervision of senior personnel.

Specific Responsibilities

Program Coordination

• Assists the Assistant Director of Operations with special event planning and execution, including location reservations, invitations, registration, catering coordination, speaker and guest support, run-of-show development, and on-site event support.
• Supports classroom and special event location assignments at the VA Education Centers through the Coursedog system.
• Assists the Program Associate of Academic Operations with CPS course scheduling by coordinating with Program Directors, the Faculty Affairs Specialist, and the Registrar to update course data and maintain required scheduling spreadsheets and documentation.
• Communicates effectively with diverse stakeholders at all levels, including students, faculty, staff, and senior leadership.
• Collaborates with University offices and external partners to support program and operational needs.

Administrative Support

• Provides front desk administrative support and delivers high-quality customer service to students, faculty, staff, and visitors.
• Creates and maintains a welcoming, professional environment for all Alexandria Education Center guests and community members.
• Builds and sustains collaborative relationships within the immediate team, across University offices, and with external vendors and partners.
• Assists with classroom and meeting space requests, scheduling, and coordination.
• Troubleshoots classroom needs and operational issues, including technology concerns and space-related challenges.
• Trains, mentors, and supports part-time staff and student workers.

Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position. This position is on-site in Alexandria, VA with occasional assignments in Washington, DC.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/ GED plus 3 years of relevant professional experience, or, a Bachelor’s degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Preferred Qualifications:

• Prefer a bachelor’s degree and demonstrated experience in higher education administration and/or logistical event support.
• Excellent written and oral communication skills.
• Customer service-oriented person who enjoys collaborating in a diverse work environment with staff, faculty and students.
• Excellent attention to detail.
• Good computer skills. Experience with Microsoft Word, Excel, Gmail, Google Workspace, and Google calendars preferred.
• Comfortable learning new software and apps for general business operations.
• Able to maintain a positive and constructive demeanor, treating staff, students, faculty, and visitors with professionalism, courtesy, and respect.

GW offers a comprehensive benefit package that includes medical, dental, vision, life & disability insurance, time off & leave, retirement savings, tuition, well-being and various voluntary benefits. For program details and eligibility, please visit https://hr.gwu.edu/benefits-programs.

II. JOB DETAILS

Campus Location:

College/School/Department:

College/School/Department: College of Professional Studies (CPS)

Family

Family Academic Affairs

Sub-Family

Sub-Family Program Administration

Stream

Stream Service and Support

Level

Level Level 3

Full-Time/Part-Time:

Full-Time/Part-Time: Full-Time

Hours Per Week: 40

Work Schedule:

Work Schedule: Monday - Friday 8:30AM - 5:00PM

Will this job require the employee to work on site?

Will this job require the employee to work on site? Yes

Employee Onsite Status

Telework:

Telework: No

Required Background Check:

Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search

Posting Number: S014432

Job Open Date: 08/27/2026

The university is an Equal Employment Opportunity employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions

• * Do you currently work at GW?
  • yes
  • no
• * For current GW employees, have you completed your Introductory Employment Period (IEP)? (As a reminder,employees in their IEP are not eligible to apply for other internal university staff and research positions until the IEP is complete.)
  • Yes, IEP complete
  • No, still in IEP
  • N/a - not a current GW employee
• * What is your expected salary range?

  (Open Ended Question)

Documents needed to Apply

Required Documents

• Resume
• Cover Letter

Optional Documents

Human Resource Management & Development

2013 H Street, NW, 3rd Floor

Washington, DC 20006