Program Coordinator 2

Revenue; Anchorage, Juneau (AK, AK); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid telework

Medical coverage

Retirement options

Generous leave

Sit-stand desks

Job summary

The Alaska Department of Revenue’s Tax Division is seeking a Program Coordinator 2 in Anchorage or Juneau to oversee Charitable Gaming licensing and permitting and supervise tax technicians. You will resolve licensing and reporting issues, approve licenses and permits, and respond to legislative updates with your manager.

We value detail-oriented professionals who thrive in a collaborative public-service environment, offering a friendly work culture, hybrid telework options, and comprehensive

Qualifications

• Uses logical, systematic approach to address problems or opportunities.
• Knowledge of procedures for assessing and monitoring programs for compliance with laws and guidance.
• Makes sound, well-informed decisions and acts to accomplish organizational goals.
• Organizes work, sets priorities, and coordinates with others to achieve goals.
• Understands the organization’s mission, rules, and procedures.

Responsibilities

• Oversee Charitable Gaming licensing and permitting activities.
• supervise tax technicians handling licensing, permitting, and reporting.
• Resolve licensing and reporting issues and approve/deny applications.
• Respond to legislative and regulatory updates with management.

Skills

Analytical thinking

Compliance

Decision making

Planning & evaluating

Organizational awareness

Education

Post-secondary training

Job description

Job Description

Are you ready to lead decisions that directly protect Alaskans and support the organizations that strengthen our communities?

The Department of Revenue, Tax Division is recruiting for a Program Coordinator 2 in Anchorage or Juneau!

Come join our team and help make decisions that have a real impact on Alaskans every day!

This position is open to Alaska Residents only.

What You Will Be Doing:

As a Program Coordinator, you will be exercising independent judgment in the general oversight of the Charitable Gaming licensing and permitting as well as supervising tax technicians performing various licensing and permitting activities, tax and gaming return and report processing, and review and approve various communications with taxpayers. You will resolve licensing and reporting issues and approve or deny various license and permit applications. You will coordinate with your manager to respond to legislative and regulatory updates and requests for information.

Mission and Values/Culture:

The Department of Revenue’s mission is to collect and invest funds for public purposes, and the Tax Division supports that mission by administering state taxes, regulating charitable gaming, and providing reliable revenue information. As a program coordinator, you help ensure compliance with Alaska statutes and regulations and support fair, consistent program administration. We value dependable, detail-oriented professionals who thrive in a collaborative environment where teamwork and consistency matter.

Benefits of Joining Our Team:

The Tax Division offers a friendly, supportive work environment with excellent work-life balance. You’ll enjoy flexible work schedules, hybrid telework opportunities, and a comfortable workspace with sit-stand desks. This position is part of the Supervisory Unit, which provides a comprehensive benefits package including retirement options, medical coverage, and generous leave. Joining our team means working in a collaborative, dependable group that values clear communication, consistency, and public service.

The Working Environment You Can Expect:

This position is being recruited as a dual location recruitment and can be located in either the State Office Building in Juneau or the Atwood Building in downtown Anchorage. After your initial training, the option of hybrid telework may be explored to further support productivity and a strong work-life balance.

Who We Are Looking For:

We are interested in candidates who possess some or all of the following position specific competencies:

Accountability -

Accepts responsibility for own actions and decisions and demonstrates commitment to accomplish work in an ethical, efficient, and cost-effective manner.

Self-Management -

Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates
• Organizational Awareness: Knows the organization’s mission and functions, and how its social, political, and technological systems work and operates effectively within them; this includes the programs, policies, procedures, rules, and regulations of the organization.

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible professional experience developing, planning, coordinating, and implementing a program, project, business, organization, or major components of a program, including having administrative authority over the program/project funding, staff, and/or overall operations.

Special Note

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one’s own judgment.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

DISCLOSURE OF PRIOR STATE EMPLOYMENT

All employment with the State of Alaska, including but not limited to full-time, part-time, seasonal, temporary, on-call, etc. positions must be disclosed in your application.

Failure to provide this information may result in the disqualification of your application.

REQUIRED OF ALL APPLICANTS

List of three (3) professional references to include daytime telephone and email address. One must be a current or former supervisor.

Last two (2) performance evaluations. If unavailable, supervisory letters of recommendation can be substituted.

MULTIPLE LOCATIONS

This position may be located in Anchorage or Juneau. Pay will be determined based on the location of the selected individual.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated you must answer the Supplemental Questions.

The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The proficiency levels are Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency for each competency listed in the supplemental questions.

BACKGROUND CHECK

The ability to pass all required state and federal background checks, including any criminal history or security clearance screenings mandated by law, regulation, or departmental policy.

BARGAINING UNIT

If you are a

current state employee

, please mark the union you are a member of at the time of application.

EDUCATION

If post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. Copies of transcripts are required to verify educa