Program Coordinator 1 (12-4261)

Public Safety; Anchorage (AK); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Flexible schedule

On-the-job training

Job summary

The Department of Public Safety in Alaska seeks a Program Coordinator to support statewide administration of critical tracking systems and grant reporting. You will ensure data integrity, provide user support, and coordinate with law enforcement, medical facilities, and vendors to maintain operational continuity.

Responsibilities include documenting processes, supporting system enhancements, and ensuring compliance with applicable laws and policies.

Qualifications

• Proven ability to enter and validate data accurately.
• Effective written and verbal communication for internal/external stakeholders.
• Customer service mindset with the aim to improve service delivery.
• Experience coordinating tasks, timelines, and deliverables across departments.

Responsibilities

• Support statewide administration of Track-Kit and FSHOP systems; ensure data integrity and user support.
• Assist law enforcement and medical facilities; coordinate vendor interactions and grant reporting.
• Contribute to system enhancements and compliance with legislative requirements.

Skills

Data entry accuracy

Oral and written communication

Customer service orientation

Project coordination

Stakeholder engagement

Education

Bachelor's degree in a relevant field

Tools

Microsoft Teams

Microsoft Office

Data management systems

Job description

Job Description

This recruitment is open to Alaska Residents only. Applicants must meet Alaska Residency Requirement in order to be considered for employment at this time.

WHAT YOU WILL BE DOING:

The Program Coordinator supports statewide administration, data integrity, user support, and operational continuity of the Sexual Assault Evidence Kit Tracking (Track-Kit) system and the Forensic Science Hit Outcome Program (FSHOP). The position ensures accurate data entry, kit tracking, assists law enforcement agencies and medical facilities, manages vendor coordination, oversees grant reporting tasks, and contributes to future system enhancements and legislative requirements.

OUR ORGANIZATION, MISSION, AND CULTURE:

The Alaska Scientific Crime Detection Laboratory provides scientific support to the criminal justice system to help create a safer Alaska. We feel compelled to give the best of ourselves to fulfill our mission and purpose, we treat each other with dignity and respect, we never stop learning, and we remain positive in the face of change.

THE BENEFITS OF JOINING OUR TEAM:

• Initial work schedule start times are flexible (6AM-10AM) with each day being 7.5 hours, Monday-Friday. Personnel who are out of probationary status and meeting performance expectations may be eligible for alternate workweeks (e.g., four longer days per week) or up to 7.5 hours of telework depending on job duties and needs of the laboratory. The laboratory will provide on the job continuing education and training opportunities.

THE WORKING CONDITIONS YOU CAN EXPECT:

The primary location for work is the Alaska Scientific Crime Detection Laboratory located in Anchorage, AK. Time will be spent in an office environment writing reports, managing, projects, as well as communicating with stakeholders and lab employees via email, Microsoft Teams, and face-to-face meetings.

WHAT WE ARE LOOKING FOR:

• Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains information; determines its importance and accuracy, and communicates it by a variety of methods
• Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• Customer Service: Anticipates and meets the needs of both internal and external customers. Delivers high-quality products and services; is committed to continuous improvement.

The Department of Public Safety strives to preserve the peace, enforce the law, prevent and detect crime, and protect life and property. All positions support or carry out the Department's mission. If our mission interests you and this position embodies your strengths, please consider joining our team.

More information about the Department of Public Safety

http://dps.alaska.gov/

Minimum Qualifications

Any combination of education and/or experience that provides the applicant with competencies in

• Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
• Compliance: Knowledge of procedures for assessing, evaluating, and monitoring programs or projects for compliance with Federal laws, regulations, and guidance.
• Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
• Planning and Evaluating: Organizes work, sets priorities, and determines resource requirements; determines short- or long-term goals and strategies to achieve them; coordinates with other organizations or parts of the organization to accomplish goals; monitors progress and evaluates outcomes.

Equivalent to those typically gained by:

Training from an accredited college or university in any field and/or progressively responsible experience assisting with planning, coordinating, and implementing administrative controls, work processes, and/or procedures for a program, project, business, or organization.

Special Note

"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.

"Training" and "education" are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

Additional Required Information

COVER LETTER

A cover letter is NOT required for this position.

Your complete application will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

BACKGROUND CHECK

This position requires the incumbent to submit to a fingerprint based criminal history background check. Due to the sensitive nature of this position, and required access to APSIN, an applicant with criminal convictions will not move forward in the selection process.

CONFIDENTIALITY AGREEMENT

The successful candidate will be required to read, understand, and agree to via signature, an agreement of confidentiality concerning the work commonly encountered within the Department of Public Safety to qualify for this position.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application. (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts). Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

Education completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.

WORK EXPERIENCE

Applications will be reviewed to determine if minimum qualifications are met. Therefore, all work experiences the applicant is using to meet minimum qualifications for this position must be documented in the application package. Please include the employer’s name, your job title, dates of employment, and whether the employment was full or part-time. Applicants who submit packages that do not provide sufficient information to demonstrate minimum qualifications are met may not advance in the selection process.

NOTE: Attaching a resume or curriculum vitae is not an alter