Program Coordinator

HEALTH CONNECT AMERICA, INC; Woodstock (GA); Hybrid; USD 48,000 - 64,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP) with

Paid time off and paid holidays

Medical, dental, vision, and voluntary

Health Savings Account with company

Dependent Daycare FSAs

Job summary

Health Connect America, Inc. is seeking a Program Coordinator for Georgia HOPE to deliver hands-on services while supporting daily operations. This hybrid role couples client care with coordination to ensure programs run efficiently and effectively.

You will work with the Program Director and team to maintain service quality, coordinate admissions, and ensure documentation and compliance across state and payer requirements. A commitment to children and families is essential.

Qualifications

• Bachelor’s degree in human services (Social Work, Psychology, Sociology, Counseling, etc.).
• At least two (2) years of experience working with children and/or families (internships, volunteer work, etc.).
• Leadership and management experience is preferred.

Responsibilities

• Provide direct care services to assigned clients with accurate documentation per requirements.
• Support day-to-day program operations: admissions, authorizations, billing, payroll, and internal processes.
• Communicate with clients, families, referral sources, and staff to ensure effective service delivery.
• Assist with staff support: training coordination, mentoring, and onboarding activities.
• Contribute to program performance through budgeting, financial review, and regional development initiatives.
• Support compliance and quality efforts by audits and ensuring regulatory adherence.

Skills

Client care

Coordination

Documentation

Leadership

Education

Bachelor’s degree in human services

Job description

Overview

Some careers are just jobs. This one is different. At Georgia HOPE, the work you do every day creates meaningful change for children, families, and individuals who need it most.

We're a Georgia-based behavioral health provider on a mission to instill hope, empower lives, and strengthen communities. Our team specializes in supporting individuals facing emotional and behavioral challenges—often those who have experienced trauma, instability, or significant life stressors. We deliver services directly in the homes, schools, and communities where our clients live and grow, because real progress happens when care is personalized, strengths-focused, and meets people where they are.

As part of the Health Connect America family—a COA-accredited organization serving children, families, and adults across nine states—you'll have the resources, support, and professional development of a larger organization, paired with the close-knit, mission-focused culture that defines our work.

If you’re looking for a career where your impact is visible, your growth is supported, and your work truly matters, you’ll find it here.

Health Connect America Family of Brands

Responsibilities

If you're someone who thrives in a role that blends direct client impact with operational support and team coordination, this role was built for you.

As a Program Coordinator at Georgia HOPE, you’ll provide hands-on services to clients while supporting the day-to-day operations that keep programs running effectively and efficiently.

What You’ll Do

As a Program Coordinator, you’ll balance direct service delivery with operational and administrative support. Your work will focus on client care, coordination, and ensuring program effectiveness. Day to day, you can expect to:

• Provide direct care services to assigned clients while maintaining accurate, timely documentation in compliance with company, state, and payer requirements
• Support day-to-day program operations, including coordination of admissions, authorizations, billing, payroll, and internal processes
• Communicate regularly with clients, families, referral sources, and staff to ensure effective service delivery and coordination
• Assist with staff support functions including training coordination, mentoring, and participation in hiring and onboarding activities
• Contribute to program performance through involvement in budgeting, financial review, marketing efforts, and regional development initiatives
• Support compliance and quality efforts by participating in audits, reviewing documentation, and ensuring adherence to regulatory and accreditation standards

What to Expect

This is a hybrid role that combines direct client interaction with operational and administrative responsibilities. You’ll work closely with the Program Director and broader team to ensure services are delivered effectively while supporting the infrastructure behind the program. Success in this role requires strong organization, adaptability, and the ability to shift between client-facing work and behind-the-scenes coordination. You’ll play a key role in maintaining program quality, supporting team performance, and ensuring clients receive timely, well-coordinated care.

Qualifications

We welcome candidates who bring a genuine commitment to children and families and meet the following qualifications:

• Bachelor’s degree in human services discipline, including, but not limited to Social Work, Psychology, Sociology, Counseling, Criminal Justice, etc.

• At least two (2) years of experience working with children and/or families (experience can include internships, volunteer work, etc.).

• Experience in leadership and management is preferred.

Be Well with Us

We know that people who take care of others need to be taken care of too. That's why Health Connect America offers a comprehensive benefits package designed to support your whole self — professionally and personally:

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually — because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work — exclusive savings and perks for everyday life

Employment is contingent upon the successful completion of a comprehensive background investigation.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.