Clinical Program Coordinator

HEALTH CONNECT AMERICA, INC; Dalton (GA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program (EAP) with

Paid time off and holidays

Medical, dental, vision insurance

Job summary

Georgia HOPE, a Georgia-based behavioral health provider, is seeking a Clinical Program Coordinator to support both clinical and operational success within the program. You will mentor team members, promote best practices, and help ensure quality service delivery to clients and families in home, school, and community settings.

The role blends clinical leadership with operational responsibilities, requiring strong clinical judgment, attention to detail, and the ability to balance multiple

Qualifications

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or related behavioral health field.
• Licensure or license eligibility as required by applicable state regulations (such as LPC, LCSW, LMFT, or equivalent).
• Experience providing clinical behavioral health services, preferably in community-based or outpatient settings.
• Leadership, supervisory, program coordination, or management experience preferred.
• Strong knowledge of behavioral health documentation, regulatory requirements, quality assurance processes, and clinical best practices.
• Valid driver's license, reliable transportation, and current vehicle insurance, if required for assigned duties.

Responsibilities

• Provide clinical leadership, mentorship, and guidance to team members while modeling best practices in service delivery, documentation, and professional conduct.
• Support treatment planning, care coordination, and clinical compliance activities by reviewing documentation, participating in treatment team meetings, and promoting quality standards.
• Assist with program operations including admissions, service authorizations, scheduling, staff training, referral management, customer relations, and documentation compliance.
• Partner with leadership on recruitment, hiring, onboarding, staff development, strategic planning, and program growth initiatives.
• Support regulatory readiness through chart audits, quality reviews, accreditation activities, and compliance with organizational, payer, and state requirements.
• Provide direct clinical services when needed and, when applicable, offer licensure supervision and support to clinicians pursuing professional licensure.

Skills

Leadership

Supervisory experience

Program coordination

Management experience

Behavioral health knowledge

Documentation knowledge

Education

Master's degree in Behavioral Health

Job description

Overview

Some careers are just jobs. This one is different. At Georgia HOPE, the work you do every day creates meaningful change for children, families, and individuals who need it most.

We're a Georgia-based behavioral health provider on a mission to instill hope, empower lives, and strengthen communities. Our team specializes in supporting individuals facing emotional and behavioral challenges—often those who have experienced trauma, instability, or significant life stressors. We deliver services directly in the homes, schools, and communities where our clients live and grow, because real progress happens when care is personalized, strengths-focused, and meets people where they are.

As part of the Health Connect America family—a COA-accredited organization serving children, families, and adults across nine states—you'll have the resources, support, and professional development of a larger organization, paired with the close-knit, mission-focused culture that defines our work.

If you’re looking for a career where your impact is visible, your growth is supported, and your work truly matters, you’ll find it here.

Health Connect America Family of Brands

Responsibilities

As a Clinical Program Coordinator at Georgia HOPE, you'll play a vital role in supporting both the clinical and operational success of your program. By mentoring team members, promoting best practices, and helping ensure quality service delivery, you'll contribute to meaningful outcomes for clients while supporting the growth and effectiveness of your team.

If you're someone who believes that exceptional client care starts with strong clinical leadership, this role was built for you.

What You'll Do

As a Clinical Program Coordinator, you'll serve as both a clinical resource and operational partner, helping maintain high standards of care while supporting the day-to-day functions of the program. Day to day, you can expect to:

• Provide clinical leadership, mentorship, and guidance to team members while modeling best practices in service delivery, documentation, and professional conduct
• Support treatment planning, care coordination, and clinical compliance activities by reviewing documentation, participating in treatment team meetings, and promoting quality standards
• Assist with program operations including admissions, service authorizations, scheduling, staff training, referral management, customer relations, and documentation compliance
• Partner with leadership on recruitment, hiring, onboarding, staff development, strategic planning, and program growth initiatives
• Support regulatory readiness through chart audits, quality reviews, accreditation activities, and compliance with organizational, payer, and state requirements
• Provide direct clinical services when needed and, when applicable, offer licensure supervision and support to clinicians pursuing professional licensure

What to Expect

This is a dynamic role that blends clinical expertise with operational leadership. You'll work closely with Program Directors, clinicians, referral sources, community partners, clients, and families to ensure services are delivered efficiently and effectively while maintaining the highest standards of quality.

Success in this position requires strong clinical judgment, attention to detail, leadership skills, and the ability to balance multiple priorities. You'll have the opportunity to influence program outcomes, support staff development, and contribute to the continued growth and success of your region.

For licensed clinicians providing supervision, this role may include oversight of staff working toward licensure, including responsibility for supervision activities, maintaining appropriate credentials, and ensuring compliance with applicable professional and regulatory requirements.

Qualifications

We welcome candidates who bring a passion for clinical excellence and team development and meet the following qualifications:

• Master's degree in Counseling, Social Work, Marriage and Family Therapy, Psychology, or a related behavioral health field
• Licensure or license eligibility as required by applicable state regulations (such as LPC, LCSW, LMFT, or equivalent)
• Experience providing clinical behavioral health services, preferably in community-based or outpatient settings
• Leadership, supervisory, program coordination, or management experience preferred
• Strong knowledge of behavioral health documentation, regulatory requirements, quality assurance processes, and clinical best practices
• Valid driver's license, reliable transportation, and current vehicle insurance, if required for assigned duties

Be Well with Us

We know that people who support others need support, too. That's why Health Connect America offers a comprehensive benefits package designed to help you thrive both professionally and personally:

• Flexible scheduling and a culture that recognizes the importance of work/life balance
• Employee Assistance Program (EAP) including 8 mental health counseling sessions annually because your well-being matters
• Paid time off and paid holidays
• Medical, dental, vision, and voluntary insurance options
• Health Savings Account with company contribution
• Dependent Daycare Flexible Spending Account
• Access to a Health Navigator
• 401(k) Retirement Plan
• Benefits Hub and Tickets at Work offering exclusive savings and everyday perks

Ready to Make a Difference?

Employment is contingent upon the successful completion of a comprehensive background investigation.

Health Connect America and its companies are an Equal Opportunity Employer and consider applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics, or any other basis forbidden under federal, state, or local law. For more information, please review our Equal Employment Opportunity Posters.