Program Assistant

Osborne-Association-Inc; New York (NY); On-site; USD 70,258,000 - 71,635,000; Full time

Benefits offered by this job

Four weeks vacation

Tuition reimbursement

Flexible work schedule

Medical, Dental, and Vision insurance

403(b) plan with company match

Career development

Job summary

The Osborne Association is seeking a full-time Program Assistant at the Marcus Garvey location in Brooklyn. The role provides administrative and general support to the Program Coordinator, the VP, residents, and staff, with on-site reporting.

Responsibilities include greeting residents, maintaining office workflows, preparing reports, coordinating calendars, and inputting activities into the database. CPR/First Aid is a plus; HS diploma preferred.

Qualifications

• High School Diploma or equivalent required.
• Experience in institutional settings and/or serving justice-involved populations.
• CPR and First Aid certification a plus.
• Ability to facilitate groups a plus.

Responsibilities

• Greet residents seeking Osborne services.
• Maintain office workflows and policies to maximize efficiency.
• Prepare meeting agendas and track intake dates.
• Input program activities into online database and maintain client folders.
• Prepare reports and letters to support program activities.
• Monitor building tenants and document activities in logbook.
• Intervene in crises and provide appropriate support on-site.

Skills

Time management

Multitasking

Communication

Organizational skills

Group facilitation

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Description

The Osborne Association serves individuals, families, and communities affected by the criminal justice system. Through our programs, we offer opportunities for people to heal from and repair harm, restore their lives, and thrive. We challenge systems rooted in racism and retribution and fight for policies and practices that promote true safety, justice, and liberation.

At Osborne, we are guided by core values and shared beliefs. We honor everyone's capacity to change, celebrate our shared humanity, are united in our pursuit of justice and equity, take all possible steps to keep our commitments, and advocate for people and principles with fierce and tenacious determination.

We are currently seeking a full-time Program Assistant's to join our newest Marcus Garvey location, Marcus Garvey II, @ 380 Chester St and 366 Bristol St Brooklyn NY The Program Assistant provides administrative and general support to the Program coordinator and VP of as well as the residents and staff. The position's efforts will keep at its core, the Osborne Association’s mission of transforming lives, communities, and the criminal justice system. This position will report on-site.

Salary: $24.72 hourly

Requirements

Essential Duties:

• Greet residents who are seeking assistance from Osborne programs.
• Promote a positive image of the organization through communicating Osborne Association’s mission and programs to a variety of audiences.
• Maintain office workflow by implementing administrative systems, procedures, and policies that maximize the efficiency of office services and the quality of work products.
• Streamline the communication process among staff by preparing meeting agenda(s); assist with the maintenance of the unit calendar for workshop schedules and scheduling intake dates for all referrals and follow-up calls to ensure appointments are kept.
• Assists program staff in maintaining client folders updated and inputting program activities into the online database system.
• Prepares reports, documents, and letters to support program activities and engagement. Coordinates the distribution of information, proposals, manuals, and other materials.
• Maintains inventory and coordinates the ordering of office supplies, equipment, and financials according to internal procedures.
• Monitor all tenants and guests entering and leaving the building.
• Document all activities in the communication logbook.
• Intervene in crisis situations and provide appropriate support when necessary.
• In-person attendance is required to collaborate with co-workers
• Willingness to Facilitate groups
• Perform other duties as assigned

Minimum Qualifications:

• High School Diploma or equivalent preferred.
• Experience working in an institutional setting and/or providing services to Justice Impacted Populations
• Certified in CPR and First Aid a plus.
• Ability to Facilitate groups a plus

Key Competencies:

• Proven office management, administrative, or assistant experience
• Knowledge of office management responsibilities, systems, and procedures
• Excellent time management skills and ability to multitask and prioritize work
• Attention to detail and problem solving skills
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficient in Microsoft Office

Benefits of Working at Osborne

Generous benefits include four weeks of vacation, tuition reimbursement, a flexible work schedule, excellent Medical, Dental, and Vision insurance, and a 403(b) plan with a company match. Career development through ongoing training and individual development plans. The Osborne Association is an EEO/Affirmative Action employer and a VEVRAA Federal Contractor. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, unemployment status, or any other protected category. The Osborne Association takes affirmative action in support of its policy to advance in employment individuals who are minorities, women, protected veterans, and individuals with disabilities. Thank you for your interest in the Osborne Association.