Program Coordinator

Washington State University; United States; Hybrid; USD 41,716 - 55,576; Full time

Benefits offered by this job

Sick leave

Vacation leave

Holidays

Medical insurance

Dental insurance

Life insurance

Disability insurance

Retirement plan

Deferred compensation

Training and development

Tuition waiver

Job summary

Washington State University in Pullman, WA is seeking a Program Coordinator within the Admissions Office to support undergraduate applicants by reviewing applications, transcripts, and academic records, evaluating transfer, test, and military credits, and guiding prospective students through the admissions process.

With delegated authority to evaluate credentials and make admission decisions in accordance with university policies, you will manage complex assignments, coordinate with offices, and

Qualifications

• High school graduation or equivalent with two years of experience in the program specialty OR equivalent education/experience.
• Two years related experience working with student records, admissions, or related experience or equivalent education/experience.

Responsibilities

• Review undergraduate applications, transcripts, and academic records.
• Evaluate transfer, test, and military credits.
• Determine academic level and degree equivalencies; provide guidance on inquiries.
• Make admission decisions for prospective, new, current, and former undergraduates per university policies.

Skills

Student records experience

Admissions process knowledge

Word

Excel

Outlook

Education

High school diploma or equivalent

Tools

Slate CRM

WSU SIS

Job description

Online applications must be received before 11:59pm on: August 13, 2026.

Available Title(s): 107N-YN_CS_NPS - Program Coordinator Business Title: Program Coordinator Employee Type: Classified Position Details:

The Opportunity:

The Admissions Office is dedicated to helping future Cougs take the next step in their educational journey. Our team supports prospective and incoming students by processing undergraduate applications, evaluating admission materials, and providing exceptional service throughout the admissions process. As a Program Coordinator for the WSU Pullman Campus in the Office of Admissions, you will serve an important role in helping students begin and continue their academic journey at Washington State University. You will review applications, transcripts, and academic records; evaluate transfer, test, and military credit; determine academic level and degree equivalencies; and provide guidance in response to a variety of academic inquiries. With delegated authority, you will evaluate academic credentials and make admission decisions for prospective, new, current, and former undergraduate students in accordance with university policies and admission standards. You will use your analytical skills, attention to detail, and sound judgment to manage complex assignments and projects that require knowledge of university regulations, policies, procedures, and administrative processes.

Percentage Breakdown of Job Functions:

• 50% Undergraduate Admissions Applications
• 20% Recruitment and Retention
• 10% Customer Service
• 10% Development and Administration
• 5% Additional Office Assistance
• 5% Other Duties

This position is located on the WSU Pullman Campus in Pullman, Washington. After completing an initial training period, the selected applicant may be eligible for hybrid/remote work 2 days per week based on operational needs.

Additional Information:

This is a full-time (100% FTE), permanent position. This position is overtime eligible. Monthly Salary: $3,738 to $4,980 | Range 41 (Steps A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes

• paid sick and vacation leave
• paid holidays
• medical, dental, life and disability insurance package for employees and dependents
• retirement
• deferred compensation, optional supplemental retirement accounts
• training and development
• employee tuition waiver

For additional information, please review the detailed Summary of Benefits offered by WSU for Classified Staff and Total Compensation.

Required Qualifications:

• High school graduation or equivalent AND two years of experience in the program specialty OR equivalent education/experience.
• Two years related experience working with student records, admissions, or related experience or equivalent education/experience.

Preferred Qualifications:

• Knowledge of the admissions process.
• Demonstrated proficiency with Word, Excel, and Outlook.
• Experience with WSU Student Information System.
• Experience with Slate CRM.
• Experience working with student